Community Outreach Sales Representative – East Coast

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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ConcertoCare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🏥 Healthcare

🌍 Social Impact

Healthcare Insurance • Healthcare • Social Impact

ConcertoCare is a healthcare provider that specializes in delivering in-home medical care and support services for seniors. Their mission is to enable elderly patients to maintain independence and quality of life by providing coordinated health services right in their homes. With a focus on both medical and social needs, ConcertoCare offers a range of services, including primary care, transportation assistance, food support, and palliative care, particularly for those with complex care requirements. As a risk-bearing provider, ConcertoCare emphasizes advanced analytics and virtual care technology to enhance health outcomes for vulnerable populations, ensuring that each patient receives tailored care that addresses their unique challenges.

📋 Description

• Conduct high-volume outreach to prospective patients through consultative conversations. • Communicate the value and benefits of ConcertoCare’s services, answer questions, and overcome enrollment barriers. • Drive patient enrollment by identifying needs, handling objections, and motivating patients to act. • Use phone, in-person, and community-based engagement strategies to reach difficult-to-reach patients. • Manage and prioritize a pipeline of prospective patients. • Track outreach activities, enrollment progress, and patient interactions in Salesforce and electronic medical record systems. • Schedule initial patient appointments and coordinate intake activities. • Respond to inbound inquiries from prospective patients and caregivers. • Collaborate with clinical and operational teams to remove barriers and support patient engagement. • Maintain professionalism, patient confidentiality, and regulatory compliance.

🎯 Requirements

• 1 year of experience in a healthcare, patient-oriented position • 1 year of experience providing customer service • Sales experience and a history of consistently achieving sales goals/metrics preferred • Appointment scheduling experience • CNA/MA background is a plus • Call center experience is a plus • Demonstrated passion for extraordinary patient service • Availability to work Monday through Friday, 8 am to 5 pm CST/EST • Ability to use Salesforce and electronic medical record systems • Ability to maintain patient confidentiality and regulatory compliance

🏖️ Benefits

• Monthly Bonus Incentive • Excellent Work/Life Balance • 15 days of PTO • 3 Floating Holidays • 8 paid holidays yearly • Medical coverage • Dental coverage • Vision coverage • 401k with match • Full healthcare coverage • Health, wellness, and financial benefits