Lead Site Reliability Engineer

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Conga

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

💸 Finance

🏢 Enterprise

SaaS • Finance • Enterprise

Conga is a comprehensive revenue lifecycle management platform designed to help businesses optimize every stage of the customer journey, from acquisition to renewal. Providing tools for document generation, eSignature, contract lifecycle management (CLM), and configure-price-quote (CPQ), Conga enables businesses to automate and streamline their revenue processes. The platform is open and designed to integrate with existing CRMs, ERPs, and other systems, allowing companies to overcome fragmented data and siloed processes. With a focus on increasing efficiency, mitigating risks, and improving customer experiences, Conga's solutions align teams across departments such as sales, finance, IT, and legal. Their offerings help more than 10,000 companies around the globe to enhance their revenue management activities, providing predictable growth, protecting revenue streams, and expanding customer opportunities.

📋 Description

• Set technical direction for running, scaling, and securing Conga’s cloud platform • Own reliability, scalability, performance, and security across Azure and AWS platforms • Design multi-region resilience, disaster recovery, capacity planning, and cost-efficiency strategies • Define and own SLIs, SLOs, and error budgets with product engineering teams • Lead infrastructure-as-code and CI/CD evolution • Own Cloudflare edge and network architecture, including DNS, load balancing, WAF, DDoS protection, Zero Trust, and network access controls • Design and troubleshoot Azure and AWS networking, including VNet/VPC design, routing, private connectivity, latency, connectivity, and TLS issues • Set standards for Kubernetes cluster and containerized-service operations • Lead Kubernetes upgrades, capacity planning, and production troubleshooting • Own Cassandra, OpenSearch, and SQL Server operational health, performance, backups, recovery, upgrades, patching, and migrations • Drive automation, self-service workflows, AI-assisted alerting, anomaly detection, triage, runbooks, and incident response • Serve as escalation point and incident commander for high-severity production incidents • Build and tune observability across metrics, logs, traces, and alerting • Participate in the on-call rotation • Mentor and coach SREs and provide technical guidance across engineering groups • Lead code reviews, design reviews, and operational readiness reviews • Collaborate with Product Engineering, Architecture, Security, AI, Cloud Operations, support, and customer-facing teams • Report to the Senior Manager, Site Reliability Engineering

🎯 Requirements

• 7+ years in site reliability, DevOps, cloud operations, or platform engineering supporting enterprise SaaS services at scale • 2+ years as a technical lead or senior contributor on shared platform or infrastructure services • Deep hands-on experience with production workloads on Microsoft Azure and AWS • Strong production Kubernetes experience at scale • Strong experience with NoSQL data stores, ideally Apache Cassandra and OpenSearch • Working experience with SQL Server • Proficiency in Python, Go, Bash, PowerShell, or another programming/scripting language • Experience with infrastructure as code and CI/CD pipelines • Experience designing and operating observability for metrics, logs, traces, and alerting • Strong understanding of distributed systems, networking, SLOs, capacity planning, disaster recovery, and incident management • Hands-on Cloudflare experience with DNS, WAF, DDoS protection, load balancing, and Zero Trust • Networking knowledge including TCP/IP, TLS, HTTP, routing, and VNet or VPC design • Experience applying AI or automation to improve operations • Experience leading incident response and root cause analysis for high-severity production incidents, including on-call participation • Experience leading complex initiatives end to end • Experience mentoring engineers and influencing teams through collaboration and technical credibility • Strong communication skills and executive presence • Azure or AWS certifications, CKA, GitOps, Helm, observability stacks, security/compliance practices, and SRE team leadership are advantageous

🏖️ Benefits

• Equal employment opportunities regardless of protected characteristics • Reasonable accommodation for applicants with disabilities • Confidential handling of applicant information according to EEO guidelines • Opportunities for individual and team development • Inclusive workplace environment

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