Connect America
501 - 1000 employees
Founded 2004
🤖 Artificial Intelligence
☁️ SaaS
💰 Private Equity Round on 2010-01
Healthcare • Artificial Intelligence • SaaS
Connect America is a leading provider of digital health solutions focused on remote patient monitoring and connective care solutions. Their innovative platform integrates connected devices with tech-enabled remote care services, analytics, and a 24/7 concierge call center, empowering individuals to age safely and independently at home. With an AI virtual health assistant and robust analytics engine, they enhance patient engagement, medication adherence, and overall health outcomes while reducing unnecessary hospitalizations and healthcare costs.
Authorization Representative
Job not on LinkedIn
🔥 0 minutes ago
🔔 Pennsylvania – Remote
💵 $17 - $20 / hour
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Connect America
501 - 1000 employees
Founded 2004
🤖 Artificial Intelligence
☁️ SaaS
💰 Private Equity Round on 2010-01
Healthcare • Artificial Intelligence • SaaS
Connect America is a leading provider of digital health solutions focused on remote patient monitoring and connective care solutions. Their innovative platform integrates connected devices with tech-enabled remote care services, analytics, and a 24/7 concierge call center, empowering individuals to age safely and independently at home. With an AI virtual health assistant and robust analytics engine, they enhance patient engagement, medication adherence, and overall health outcomes while reducing unnecessary hospitalizations and healthcare costs.
📋 Description
• Handle inbound and outbound calls • Providing excellent customer service • Requesting authorizations for all State funded/Medicaid type agencies • Follow up on any outstanding authorizations or prebilling issues by either Using websites or portals • Out bound phone calls, emails or faxes • Data Entry- client information as needed into different portals • Support to other team members when/where is needed • Scanning documents • Communicating daily numbers along with any delays in deadlines with the Supervisor • Maintain confidentiality of all information with the Business office • Perform other duties assigned by the Supervisor Manager
🎯 Requirements
• High School diploma and/or GED • Requires 1-3 years’ experience in call center and/or customer service-related position • Requires 1 or more years in billing/office side of healthcare industry • Working Knowledge of MS Word, Excel and Outlook • Strong verbal and written communication skills
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