Director, Marketing Operations

Job not on LinkedIn

🔥 5 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🔴 Lead

⚙️ Marketing Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of ConnectWise

ConnectWise

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Lead a team focused on designing and implementing the sales lead process • Establish technology strategy supporting sales productivity • Build and report departmental data analysis to support decision-making • Participate in Marketing workflow project management • Set goals and objectives for team members • Manage multiple teams led by experienced managers • Influence adoption of practices and approaches • Interact with executive leadership on significant matters • Own short- to mid-term strategy execution and operational direction • Lead and prioritize daily team activities • Manage, mentor, and coach a collaborative team • Coordinate cross-functional communication on initiatives and strategies • Create and drive system design and management for digital marketing operations • Develop and maintain the marketing technology stack and integrate it with sales automation technologies and processes • Research and onboard third-party technologies to improve project management, collaboration, and efficiency • Collaborate with Legal on marketing regulations and departmental compliance • Monitor workflow quality, accuracy, and process consistency • Identify inefficiencies and drive improvements • Support technology adoption and optimize technology investments • Monitor and improve the accuracy and distribution of Business Intelligence • Deliver marketing performance reporting and analysis

🎯 Requirements

• Exceptional leadership and customer service skills • Ability to make decisions with significant impact on accountable areas • Willingness to work in a team environment • Strong organizational skills • Professional presence suitable for meetings, email, and internal and external events • Excellent presentation and communication skills • Organized, detail-oriented, and self-motivated • Technology savvy • Ability to translate technical terms and concepts for all stakeholders • Strong problem-solving ability across multiple operational domains • Proven ability to design and manage complicated, multi-step, multi-person projects • Bachelor’s degree in a related field or equivalent business experience • 10+ years of relevant experience • 6+ years of managerial experience • Experience with marketing automation, CRM, BI, and/or AI systems

🏖️ Benefits

• 0-10% travel may be required • Equal employment opportunities • Reasonable accommodations during the application and hiring process • Other benefits and privileges of employment

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