Operations and Training Specialist

🔥 0 minutes ago

🌲 North Carolina, Maryland, +2 more states – Remote

🌲 North Carolina – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Core & Main

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🤝 B2B

🏗️ Construction

📦 Logistics

💰 Post IPO secondary on 2024-02

B2B • Construction • Logistics

Core & Main is a specialty distributor headquartered in St. Louis that provides water, wastewater, storm drainage and fire protection products and related services to municipalities, private water companies and professional contractors across municipal, non‑residential and residential markets in the United States and Canada. With more than 370 locations and about 5,600 associates, Core & Main combines local branch-level expertise with a national supply chain and offers product lines (pipe, valves, fittings, meters, treatment plant supply, HDPE, geosynthetics, etc. ), case-study driven services, and an online ordering platform to support infrastructure projects.

📋 Description

• Deliver hands-on training, coaching, and development for Inside Sales Representatives and other operational associates • Support new hire onboarding and accelerate associate productivity through structured training and development programs • Drive adoption and effective utilization of ERP and operational technology platforms • Partner with branch and regional leadership to identify training opportunities and address knowledge or process gaps • Assist with warehouse operations training and reinforce operational best practices • Conduct branch visits to observe workflows, provide coaching, and recommend process improvements • Facilitate classroom, virtual, and on-the-job training sessions • Support change management and implementation initiatives related to operational processes, systems, and organizational programs • Collaborate with the Learning & Organizational Development team to align regional training efforts with enterprise learning strategies • Track training progress, identify development needs, and provide feedback to regional leadership on performance and operational effectiveness • Report to Regional Leadership and maintain a strong partnership with the Learning & Organizational Development team

🎯 Requirements

• Demonstrated experience in inside sales, branch operations, customer service, distribution, or a related function • Strong facilitation, coaching, and communication skills • Ability to influence and build credibility with associates and leaders at multiple levels • Strong organizational and problem-solving capabilities • Proficiency in Microsoft Office and business systems • Preferred: strong understanding of sales support, branch operations, and customer-facing processes • Preferred: experience supporting associate onboarding, training, coaching, or mentoring initiatives • Preferred: exposure to warehouse operations and inventory-related processes • Preferred: experience supporting ERP implementations, systems adoption, or business process improvement initiatives • Frequent travel throughout the assigned region • Estimated travel of 50% to 75%, with additional travel based on business needs • Valid driver's license and eligibility to operate a company vehicle