Manager, Sales Operations Support

🔥 7 hours ago

🇺🇸 United States – Remote

💵 $80k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Core BTS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2006-02

Consulting • Healthcare • Marketing

Core BTS is a full-service digital transformation consultancy that assists some of the world's most impactful companies in leveraging today's most powerful technologies. They simplify technical complexity, accelerate transformation, and drive business outcomes, offering services such as AI integration, data and application transformation, hybrid infrastructure, managed services, modern work enabling, and security enhancements. Core BTS partners with notable companies like Microsoft, Cisco, and Databricks to deliver these solutions and is recognized for its commitment to innovation, client-centric approach, and successful digital transformations.

📋 Description

• Lead a team of Sales Operations Support Specialists supporting Account Executives with client-facing quotes, order booking, and post-sales requests. • Coach specialists on NRI and partner business processes and answer day-to-day questions. • Distribute incoming requests in the service request management system and ensure efficient workload allocation and SLA compliance. • Provide overflow support and proactively escalate aging requests. • Coordinate team time-off requests and coverage. • Ensure new orders are booked accurately, completely, and according to standard processes and SLAs. • Coordinate the month-end booking process. • Handle initial escalations from Sales, Application Solution and Design, and Finance teams for old and new business. • Direct out-of-scope requests to appropriate Core or partner teams. • Attend internal and external meetings, typically via Microsoft Teams or Cisco Webex. • Participate in partner training sessions. • Represent NRI goals, mission, and values. • Recommend process improvements and assist with change management activities.

🎯 Requirements

• Bachelor’s degree in business administration, Sales, Marketing, or a related field. • 3-5 years of leadership experience. • Excellent written and verbal communication skills. • Comprehensive understanding of standard quote to cash business processes. • Strong working knowledge of Salesforce, Salesforce Service Cloud, Salesforce CPQ, and service request management systems (Zendesk, ServiceNow, etc.) • Strong process management skills and financial acumen. • Excellent analytical and problem-solving skills. • 5+ years of experience with quote-to-cash workflow for consulting services, managed services, software as a service (SaaS), and infrastructure solutions. • Proficient in Salesforce and Microsoft Office (Outlook, Excel, Word and PowerPoint).

🏖️ Benefits

• Health, Vision, and Dental Insurance • Life Insurance • Health/Dependent Care Flexible Spending • 401(k) Plan • Short-Term and Long-Term Disability Coverage • Generous Vacation and Flex Time Off Programs • Company Paid Holidays • Training and Development Opportunities • Collaborative, results-oriented work environment • Opportunity to work with large, sophisticated, and progressive clients throughout North America • Discretionary bonus plan based on company and individual performance

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume