Intake Specialist I

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of CorVel Corporation

CorVel Corporation

1001 - 5000 employees

Founded 1987

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

CorVel Corporation is a risk management and healthcare services company that provides integrated claims and care solutions for payors and employers. It specializes in workers' compensation, liability and disability management, provider and pharmacy networks, and alternative risk solutions, and it offers technology platforms that use AI and data analytics to streamline claims administration, improve outcomes, and reduce costs.

📋 Description

• Provide administrative customer service assistance to claimants, providers, and claims management • Receive and enter new ancillary healthcare referrals • Provide inbound and outbound telephonic and written customer service • Provide customer service in a high-volume call-center environment • Complete accurate data entry and review • Learn and operate corporate proprietary systems • Enter electronic email, fax, and data-feed orders into the coordination system • Ensure all case stakeholders are updated regularly • Transcribe correspondence and reports from dictation • Apply problem-solving and critical-thinking skills to avoid appointment-scheduling delays • Meet departmental production and quality performance expectations • Perform additional duties as assigned

🎯 Requirements

• High School diploma • Prior work experience in a detail-oriented customer service environment • Candidate must live and work in the Central or Eastern Time Zone • Monday–Friday availability, 1:00 PM–9:30 PM EST • Wired connection to a broadband modem with minimum bandwidth of 3 Mbps • Ability to work on several concurrent tasks and prioritize workload to meet deadlines • Excellent written and verbal communication skills • Computer proficiency and technical aptitude • Ability to utilize Microsoft Office and proprietary systems • Strong interpersonal, time management, and organizational skills • Professional and courteous demeanor for complex telephonic conversations • Ability to work independently and within a team environment

🏖️ Benefits

• Medical (HDHP) with Pharmacy • Dental insurance • Vision insurance • Long Term Disability • Health Savings Account • Flexible Spending Account options • Life Insurance • Accident Insurance • Critical Illness Insurance • Pre-paid Legal Insurance • Parking and Transit FSA accounts • 401(k) • Roth 401(k) • Paid time off • Career advancement opportunities • Remote work arrangement

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