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Intake Client Specialist

Job not on LinkedIn

đź•’ September 22

🌾 Iowa – Remote

infoinfo

đź’µ $17 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on Mom's Meals | A Purfoods Company's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Mom's Meals | A Purfoods Company's site. Checked 48 minutes ago.

Logo of Mom's Meals | A Purfoods Company

Mom's Meals | A Purfoods Company

501 - 1000 employees

Founded 1999

🏥 Healthcare

📦 Logistics

đź’Ľ Consulting

Healthcare • Logistics • Consulting

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

đź“‹ Description

• Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls • Troubleshoot and resolve account issues • Coordinate with Logistics, Customer Care, Billing, and Compliance • Assist other departments with Intake-related inquiries • Manage a queue of incoming documents in the CRM system • Operate within service level agreements while maintaining accuracy for billing and compliance

🎯 Requirements

• High school diploma or equivalent • Basic Microsoft Office skills • Previous data entry skills • Strong analytical skills with high attention to detail and accuracy • Ability to problem solve issues in a timely manner • Ability to navigate multiple computer systems and applications and utilize search tools • Strong verbal, written, and interpersonal communication skills • Ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment • Ability to achieve high production and quality standards • Ability to work effectively in both team and individual environments • Sincerity and passion for helping people • Prior experience adhering to company policies and showing core values • Wired internet connection using an ethernet port; cable modem/service or fiber optic required • Quiet workspace free from distraction • Must be located in Iowa • Some college experience or equivalent (preferred) • Medical billing terminology (preferred) • Ability to perform repetitive wrist, hand, and/or finger motions • Ability to sit in a stationary position for prolonged periods • Visual perception including peripheral vision, depth perception, and ability to adjust focus

🏖️ Benefits

• Weekly paychecks • PTO • 401k • Full benefits package • Referral bonuses starting Day 1 • Overtime potential

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