Associate Site Reliability Engineer

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⛑ DevOps & Site Reliability Engineer (SRE)

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cracker Barrel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

✈️ Travel

🏨 Hospitality

🍽️ Food & Beverage

💰 $300M Post-IPO Debt - Cracker Barrel on 2025-06

Travel • Hospitality • Food & Beverage

Cracker Barrel is a vibrant business grounded in a clear belief - the goodness of country hospitality. They are dedicated to serving not just meals, but also creating moments of appreciation and togetherness for their customers. With a focus on country-style hospitality, Cracker Barrel aims to foster a welcoming atmosphere where guests feel valued and connected.

📋 Description

• Monitor production systems, applications, dashboards, logs, alerts, and observability tools to identify and escalate reliability and performance issues. • Support Tier-1 and Tier-2 production incidents through troubleshooting, investigation, documentation, and resolution. • Partner with development, infrastructure, and vendor teams to maintain reliable web, mobile, commerce, CMS, API, and cloud-hosted platforms. • Create and maintain operational runbooks, support documentation, standard operating procedures, and knowledge base articles. • Participate in incident response, root-cause analysis reviews, and post-incident improvements. • Identify automation opportunities and contribute to scripts, tools, and self-service capabilities. • Support monitoring, alerting, logging, synthetic testing, and reporting solutions. • Assist with deployment validation, release readiness testing, environment support, and CI/CD activities. • Collaborate with engineers to improve application performance, scalability, resiliency, and operational supportability. • Track and report service health indicators, including availability, response times, system errors, and incident trends. • Participate in Agile ceremonies, production support reviews, and continuous improvement initiatives.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Information Systems, Software Engineering, or a related discipline is preferred; equivalent experience or technical training may be considered. • 0-3 years of experience in IT operations, software development, technical support, cloud operations, DevOps, system administration, or a related technology field. • Exposure to cloud-hosted applications, web platforms, APIs, mobile applications, or commerce systems preferred. • Basic experience with scripting languages, automation tools, source control, or development environments preferred. • Familiarity with Agile delivery methodologies and tools such as Jira, Confluence, Azure DevOps, or similar platforms preferred. • Exposure to monitoring, logging, CI/CD, containers, Sitecore, Azure, AWS, or related technologies is preferred but not required. • Certifications are not required but are encouraged; relevant certifications may include Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, CompTIA Network+, CompTIA Security+, ITIL Foundation, Google Cloud Digital Leader, or similar certifications. • Must understand and comply with company privacy, security, accessibility, change management, and technology standards.

🏖️ Benefits

• Competitive Annual Salary • Annual Bonus Opportunities • Medical, Rx, Dental and Vision Benefits on Day 1 • Life Insurance and Disability Coverage • Paid Vacation • Employee Assistance Program • Business Resource Groups • Tuition Reimbursement • Professional Development • Onboarding, training, and development • Recognition programs and employee events • 401k Plan with Company Matching Contributions at 90 days • Employee Stock Purchase Program • 35% Discount on Cracker Barrel Food and Retail items • Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more