Director, National Accounts

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 16%

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Cristcot

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🏥 Healthcare

🏭 Manufacturing

💊 Pharmaceuticals

💰 $10.5M Venture Round - Cristcot on 2025-06

Healthcare • Manufacturing • Pharmaceuticals

Cristcot is a pharmaceutical development and research company specializing in innovative drug formulations and unobtrusive drug-device combination technologies designed to improve patient adherence, reduce treatment burden, and integrate therapies into daily life. Founded in 2008 and headquartered in Austin, Texas, Cristcot provides clinical research design and execution, novel formulation and delivery engineering, specialized assay development, and regulatory strategy support; its lead investigational therapy has completed a pivotal Phase 3 study. The company focuses on solving overlooked barriers in disease management by creating intuitive, cost-effective solutions that enable more effective and confident care.

📋 Description

• Develop and execute national strategic account plans for major gastroenterology super groups and management services organizations • Establish and maintain relationships with executive leadership, practice administrators, operational leaders, pharmacy and dispensing leadership, and headquarters-level decision-makers • Serve as the primary company contact for enterprise-level engagement with assigned GI super groups • Understand organizational structures, governance, business models, affiliated practices, dispensing capabilities, decision-making processes, and strategic priorities • Identify opportunities to improve patient access, optimize treatment and referral pathways, and address enterprise-level operational barriers • Develop account-specific objectives, stakeholder maps, engagement plans, and implementation strategies • Coordinate corporate-level initiatives across multiple practices, markets, or regions • Assess access, reimbursement, distribution, dispensing, and patient-support needs • Engage customer leadership on patient access, practice economics, reimbursement, dispensing models, specialty pharmacy pathways, and operational implementation • Partner with Market Access and Patient Services to address account-specific access and reimbursement challenges • Provide customer insights and market intelligence to inform company strategy, resource allocation, and program development • Support GPO and enterprise contracting activities, including contract evaluation, implementation, communication, and performance monitoring • Ensure contracting activities comply with company policies and applicable legal, regulatory, and compliance requirements • Align headquarters-level account strategy with regional and local field execution • Communicate enterprise decisions, initiatives, access pathways, and contractual arrangements to field stakeholders • Collaborate with Medical Affairs, Marketing, Commercial Excellence, Patient Services, Trade and Distribution, Legal, Finance, Sales, and Market Access • Lead internal account reviews and maintain cross-functional alignment • Achieve strategic account objectives and performance measures • Maintain account plans, stakeholder maps, opportunity assessments, and engagement documentation • Monitor account developments and provide forecasts of opportunities, risks, organizational changes, and implementation needs • Evaluate enterprise programs and recommend adjustments • Exercise business and financial judgment when assessing strategic investments, customer initiatives, and contracting opportunities • Operate in compliance with company policies and legal and regulatory requirements

🎯 Requirements

• Bachelor’s degree required • Advanced degree in business, healthcare administration, life sciences, or a related discipline preferred • Minimum of 8–10 years of experience in pharmaceuticals, biotechnology, specialty pharmaceuticals, healthcare organizations, market access, or strategic account management • Experience supporting a pharmaceutical product launch and early commercialization strongly preferred • Experience with specialty pharmaceutical products, 505(b)(2) products, and/or drug-delivery devices preferred • Minimum of 5 years of experience managing national or enterprise-level provider organizations, specialty-practice groups, MSOs, GPOs, or other complex healthcare accounts • Direct experience working with gastroenterology super groups, physician-practice management organizations, or specialty-provider networks strongly preferred • Established relationships with large GI organizations and their executive or administrative leadership highly desirable • Experience working with Group Purchasing Organizations, distribution, or physician-dispensing organizations preferred • Working knowledge of GPO agreements, provider contracting, pharmaceutical distribution, physician dispensing, reimbursement, and patient access • Demonstrated success establishing executive-level relationships and influencing complex, matrixed healthcare organizations • Ability to translate national account strategies into clear implementation plans for field and cross-functional teams • Strong understanding of the respective roles of strategic accounts, market access, and field sales, with demonstrated success partnering across these functions • Strong business and financial acumen, including the ability to evaluate account opportunities and contracting considerations • Excellent interpersonal, presentation, negotiation, and written and verbal communication skills • Demonstrated ability to lead cross-functional initiatives without direct authority • Ability to manage a small number of complex, high-value national accounts with a high degree of independence and accountability • Ability to travel approximately 50–70%

🏖️ Benefits

• Approximately 50–70% travel, primarily for customer headquarters meetings, national account engagement, field coordination, industry conferences, and internal planning sessions • Remote work arrangement