Senior Amazon Account Manager

Job not on LinkedIn

🔥 5 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $135k - $145k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Crocs, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Crocs, Inc. is a renowned American footwear company that is best known for its iconic foam clogs. The company offers a wide range of casual footwear for men, women, and children, including sandals, slippers, and boots. Crocs also features various themed decorations called Jibbitz that allow customers to personalize their shoes. The brand prioritizes comfort and practicality in its designs, making it popular among diverse age groups. With widespread availability, Crocs continues to innovate in footwear for both everyday and specialized environments, such as nursing and hospitality.

📋 Description

• Own the overall performance of the Amazon Vendor Central (1P) business, including revenue, profitability, and operational KPIs • Develop annual business plans and growth strategies aligned with company objectives • Develop promotional strategies, business plans, and customer presentations for key Amazon events • Own inventory planning and Amazon purchase order management • Partner with Supply Chain and Demand Planning to improve purchasing patterns and reduce order volatility • Optimize inventory health, forecast accuracy, and in-stock performance • Manage sales forecasts, promotional investments, and account profitability • Analyze trends and performance metrics to improve revenue, margin, and financial performance • Oversee Product Detail Pages, A+ Content, Brand Stores, assortment updates, and product launches • Partner with Marketing, Creative, and Merchandising to optimize discoverability, conversion, and customer experience • Monitor and analyze revenue, ordered sales, POS sales, Net PPM, in-stock percentage, Buy Box percentage, Glance Views, conversion, and inventory health • Develop actionable insights and business recommendations • Liaise with Amazon, Sales, Supply Chain, Planning, Finance, Marketing, Merchandising, Customer Service, and Product teams • Build relationships with Amazon Vendor Managers and cross-functional Amazon teams • Lead regular business reviews and identify growth opportunities • Evaluate account performance, inventory trends, operational metrics, and digital shelf execution • Stay current on Amazon retail trends, Vendor Central capabilities, ecommerce innovations, and marketplace best practices

🎯 Requirements

• Bachelor's Degree in Business, Marketing, Finance, Supply Chain, or related field • 5+ years of ecommerce or account management experience • 3+ years managing Amazon Vendor Central (1P) business • Proven experience managing Amazon revenue growth, profitability, inventory planning, and operational execution • Strong understanding of Amazon retail operations, purchase order management, forecasting, replenishment, promotional planning, and supply chain best practices • Understanding of Amazon advertising tools and product launch acceleration • Experience with Amazon Retail Analytics (ARA), Vendor Central reporting, Stackline, CommerceIQ, Pacvue, or similar ecommerce analytics platforms preferred • Advanced Microsoft Excel skills • Power BI experience preferred • Data-driven commercial and analytical expertise • Ability to build collaborative partnerships and manage key account relationships

🏖️ Benefits

• Company incentive program • Medical coverage • Dental coverage • Vision coverage • Life and AD&D coverage • Short- and long-term disability coverage • Paid time off • Employee assistance program • 401(k) program with company match • Additional voluntary benefits • Flexible schedule • Fully remote work arrangement