Consumer Sales Advocate, Digital

🕒 September 29

🏈 Alabama, Mississippi – Remote

🏈 Alabama – Remote 🎸 Mississippi – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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C Spire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 $26.2M Grant on 2023-08

Consulting • Logistics • Telecommunications

C Spire is a technology company specializing in providing advanced wireless communication solutions along with home internet services. They offer a variety of plans for both business and personal customers, emphasizing customer support and technology consulting. C Spire also boasts a nationwide 5G network and promotes exclusive fiber home internet services available in select areas. Their aim is to empower businesses and households with innovative connectivity solutions and trustworthy IT support.

📋 Description

• Meet and exceed sales, ARPS, protection add-ons, customer satisfaction, and Net Promoter Score goals for wireless and fiber offerings • Respond to incoming chats according to established policies and procedures • Identify opportunities for incremental sales and potential sales leads • Guide and support customers through their digital purchasing journey using a “Digital First” approach • Provide tailored recommendations to enhance the customer experience • Maintain comprehensive knowledge of products, features, and services • Stay informed about competitor offerings to effectively position C Spire solutions • Perform additional duties as assigned

🎯 Requirements

• Two years’ business or related work experience in customer service required, preferably in sales • Strong reading and writing comprehension skills, understanding different styles of written communication • Ability to manage multiple tasks and chat with multiple customers simultaneously with a high degree of accuracy • A reliable, high-speed internet connection is required in a distraction-free workspace • Experience with Microsoft Office programs: Teams, Excel, PowerPoint, and Word • Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screen • Must be able to work some nights up until 8PM and some Saturdays

🏖️ Benefits

• Competitive Compensation Package • Blue Cross Blue Shield Health Insurance • Tuition Assistance Programs • Complimentary Wireless Service & Device* • 401k Match • Teladoc Telemedicine • WellBeacon Wellness Program • Paid Talent Referral Opportunities • Tailored learning paths for every position • Dental coverage • Excellent health insurance

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