Revenue Manager

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Customer.io

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Own the monthly revenue close across subscription, consumption-based, and hybrid arrangements — from journal entries through deferred revenue reconciliation. • Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve. • Flag revenue recognition implications on new contracts and deals, escalating complex or non-standard structures to the Senior Controller. • Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures. • Prepare clean, audit-ready workpapers for revenue transactions and support the annual audit. • Bring an AI-forward mindset to the close — spot opportunities to automate rev rec entries, reconciliations, and reporting.

🎯 Requirements

• 5–7 years of revenue accounting experience, including ownership of a month-end close • Comfortable running the revenue close autonomously once ramped, across subscription and consumption/usage-based models • Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) — enough to flag issues and know when to escalate • Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review • A track record of tightening or building revenue processes in a growing environment • Metronome, Stripe Billing, or NetSuite experience is a plus • Comfortable using AI tools to speed up rev rec entries, reconciliations, and reporting

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget

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