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Case Manager, RN

Job not on LinkedIn

🔥 4 minutes ago

🌲 North Carolina – Remote

infoinfo

💵 $54.1k - $129.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Assess members’ health status and care coordination needs • Conduct inpatient reviews and discharge planning • Develop, implement, monitor, and evaluate case management plans • Involve the Medical Director when indicated and close cases when discharge criteria are met • Use data-driven methods to identify members for individualized case management programs or alternative healthcare referrals • Conduct comprehensive clinical assessments • Evaluate member needs and develop flexible approaches based on benefit plans or external programs and services • Advocate for patients within existing healthcare coverage • Promote quality, cost-effective outcomes and suggest improvements to program and operational efficiency • Identify and escalate quality-of-care issues through established channels • Provide a very high level of customer service • Assess health literacy, technology capabilities, and readiness to change • Use influencing and motivational interviewing skills to engage members and promote lifestyle or behavior changes • Provide coaching, information, education, and support to empower independent medical and healthy lifestyle choices • Collaborate with members, healthcare resources, and Medical Directors through assessment, planning, facilitation, and advocacy

🎯 Requirements

• Active, current, and unrestricted RN license in state of residence • Willingness and ability to obtain additional state licenses upon hire • 3+ years of acute care experience as an RN • Willingness to work Monday through Friday, 8:00am–4:30pm in the time zone of residence, with an occasional late shift rotation of 11:00am–8:00pm EST once per quarter • Associate Degree required • Compact RN License or multi-state licensure preferred • Certified Case Manager (CCM) preferred • Managed Care experience preferred • Hospital experience in ICU, CCU, Step Down, ER, or OR preferred • Telephonic case management and/or telephonic experience preferred • Direct/hardwired internet connection to a modem/router within 7 feet of the computer • Minimum internet speed of 25 Mbps download and 3 Mbps upload • Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines • Ability to work within the state and city where currently living • Ability to use multiple monitors and navigate multiple applications simultaneously • Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings • Experience with Microsoft Office 365 or similar Google Workspace applications • Ability to access secure systems such as VPN and EHR portals and follow security practices • Ability to troubleshoot common technical issues and contact IT when needed • Openness to learning new workplace skills

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Company-provided work equipment, including keyboard, monitor, computer, and headset • Company-paid additional state licenses upon hire

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