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Field Service Manager

🔥 3 minutes ago

🔔 Pennsylvania, Texas – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Where this job comes from

Posted on Hitachi's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Hitachi

Hitachi

10,000+ employees

Founded 1910

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Manage and take full ownership of the GIS field service team • Establish organizational goals and implement cost-effective operating plans • Oversee high-voltage field service operations, service quality, customer responsiveness, and contractual compliance • Develop customer relationships and coordinate strategies supporting customer satisfaction and company interests • Collaborate with Sales and commercial operations on business opportunities and contract pursuits • Promote fair treatment and resolve workplace conflicts • Manage employee coaching, development, training, and performance • Improve operations through ongoing reviews, remedial actions, alternative methods, equipment, and productivity tools • Provide technical guidance and support to senior managers while promoting independent action and operational improvement • Ensure compliance with applicable external and internal regulations, procedures, and guidelines

🎯 Requirements

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States • Bachelor’s or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, or a related field • Eight to ten years of relevant industry experience in the electrical power, energy, utility, industrial, infrastructure, or related technology sectors • At least three years of people management experience in a project-based environment • Experience executing and overseeing high-voltage installation, commissioning, repair, filling, life-extension, construction, maintenance, electrical and mechanical testing, and SF6 gas-handling activities • Solid mechanical and electrical aptitudes and knowledge of electrical testing • Experience with Microsoft Office 365, SharePoint, and SAP • Hands-on knowledge of equipment up to 800 kV and technologies such as Point on Wave, radiography, DTB, LTB, GIS, and GCB is preferred • Fluent English communication • Able written, customer, and team collaboration skills • Willingness to travel domestically 30–40% and internationally 5%

🏖️ Benefits

• Access learning platforms and career development programs • Attractive health and retirement benefits • Paid leave • Flexible work arrangements • Opportunities to build capabilities while contributing to the future of energy • Work with innovative technologies shaping the future of energy • Collaborate with experienced professionals in a team-focused environment

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