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Inside Sales Representative

Job not on LinkedIn

🔥 1 hour ago

🎸 Tennessee – Remote

infoinfo

💵 $15 - $24 / hour

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and strong listening skills • Service existing members and handle inquiries about product utilization and benefits • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Maintain knowledge of CMS and state regulations • Multitask and use computer systems while interacting with prospects and members by phone • Capture relevant information in the Customer Relationship Management system • Meet sales, conversion, cross-sell, contact-time, retention, and member-satisfaction goals • Maintain expert understanding of company products, services, and processes

🎯 Requirements

• 4-year college degree OR 1 to 2 years’ experience selling multiple Medicare products, including Medicare Advantage and Medicare Supplement • Life & Health insurance license must be obtained within 2 attempts and/or 60 days from employment start date • Ability to actively use a computer for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Self-starter with a positive attitude and ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • Drive to build, manage, and grow a book of business • High level of computer proficiency, including Microsoft Office • Ability to quickly perform basic mathematical operations without a calculator • Ability to pass annual AHIP, Continued Education, Product Certification, Security and Compliance, Client/Carrier, and required CMS certifications • 40 hours per week

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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