Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Execute client strategies aligned with client goals and organizational objectives • Manage day-to-day relationships with health plan clients • Identify opportunities to enhance account value and grow client relationships • Manage account financials, profitability and budgetary constraints • Monitor and report financial performance, cost savings and revenue optimization • Implement and refine client management workflows • Identify process inefficiencies and recommend scalable improvements • Monitor account performance against targets and client expectations • Provide feedback to the client management team • Support junior team members in achieving performance goals • Collaborate on performance issues and continuous improvement • Exceed client satisfaction score targets • Navigate organizational networks and oversee processes • Manage client expectations and changes to committed deliverables • Operate autonomously and make key decisions in a dynamic, deadline-driven environment

🎯 Requirements

• 5 years of work experience, including at least 3 years in healthcare or account management/client services • 3 or more years of client-facing experience within the healthcare industry • Ability to travel up to 25% of the time, including flights, overnight stays, local travel and short-notice travel • PBM experience strongly preferred • Proficiency in Microsoft Office applications • Effective written and verbal communication • Ability to exercise good judgment • Project planning and life cycle development knowledge • Ability to proactively identify solutions and lead implementation • Team player and leadership skills across departments • Experience leading technical and nontechnical projects • Strong organizational, time management, reporting, analytical and communication skills • Ability to work in a fast-paced, high-demand environment with little to no guidance on complex issues and accounts • Ability to present effectively to clients, C-Suite executives and senior leadership • Bachelor's degree or equivalent work experience required

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility