Manager, Account Management

Job not on LinkedIn

🕒 August 5

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Execute client strategies aligned with client goals and organizational objectives • Manage day-to-day relationships with Health plan clients • Ensure services meet or exceed client expectations • Identify opportunities to enhance account value and grow client relationships • Manage account financials, profitability and budgetary constraints • Monitor and report financial performance and identify cost savings and revenue optimization opportunities • Implement and refine client management workflows for efficient service delivery • Identify process inefficiencies and recommend best-practice improvements • Ensure processes are scalable and adaptable to changing client requirements • Monitor account performance against targets and client expectations • Provide feedback to the client management team • Support junior team members in achieving performance goals • Collaborate with the team to address performance issues and drive continuous improvement • Navigate organizational networks and oversee processes • Hold others accountable for client commitments • Manage client expectations and changes to committed deliverables • Operate autonomously, make key decisions and meet tight deadlines • Contribute to CVS Health's client satisfaction and service leadership in the PBM marketplace

🎯 Requirements

• 5 years of work experience, including at least 3 years of experience in Healthcare or in an Account Management or Client Services role • 3 or more years of experience in a client-facing role within the healthcare industry • Travel up to 25% of the time, including possible flights, overnight stays, local travel, short-notice travel and other company-required travel • PBM experience strongly preferred • Proficiency in Microsoft Office applications • Effective written and verbal communication skills • Good judgment • Project planning and life cycle development • Ability to identify solutions to enhance client delivery and operational efficiency and lead implementation • Team player and leadership skills across departments • Experience leading technical and nontechnical projects • Strong organizational, time management, reporting, analytical and communication skills • Ability to work in a fast-paced environment with high demand and little to no guidance on complex issues and accounts • Ability to present effectively to clients, C-Suite Executives and Senior Leadership • Bachelor's degree or equivalent work experience required

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program