Inside Sales Representative

Job not on LinkedIn

🔥 1 minute ago

💵 $15 - $24 / hour

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and listening skills • Service existing members and handle inquiries about product utilization, benefits, and related issues • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Use computers while interacting with prospects and members by phone • Capture relevant information in the CRM system • Meet sales, conversion, and cross-sell goals • Contact prospective members within required time limits • Achieve member-retention targets • Maintain high member satisfaction • Develop expert understanding of company products, services, and processes

🎯 Requirements

• 4-year college degree or 1 to 2 years’ experience selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement) • Life & Health insurance license must be obtained within 2 attempts and/or 60 days from employment start date • Active use of computer for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • Drive to build, manage, and grow a book of business • High level of computer proficiency, including Microsoft Office • Ability to perform basic mathematical operations without a calculator • Ability to pass annual AHIP certification, continuing education, product certification, security and compliance, client/carrier certifications, and required CMS certifications • Maintain knowledge of CMS and state regulations

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Personal and professional development • Career growth

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