Provider Adoption – Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $66.3k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Drive provider adoption and onboarding of Interoperability clinical data connections within an assigned region • Lead provider engagement activities, including outreach, introductory conversations, implementation meetings, provider-facing calls, follow-up communications, and activation support • Communicate connection opportunities, capabilities, and value to strengthen provider understanding and adoption • Build working relationships across Interoperability, Network, Provider Experience, and other internal teams • Coordinate onboarding activity across providers and internal teams to maintain progress toward activation • Maintain tracking, reporting, and communication processes supporting onboarding progress, connection status, and stakeholder visibility • Share dashboards, scorecards, and performance insights with providers and internal stakeholders • Drive barrier resolution by coordinating with internal partners and moving stalled work forward • Identify workflow inefficiencies and support process improvements • Apply project management discipline to manage competing priorities and coordinate across workstreams • Support regional initiatives aligned to Interoperability priorities, including the Aetna Forward Program

🎯 Requirements

• Strong partnership, collaboration, communication, negotiation, and relationship management skills • Ability to work effectively across providers, Network, internal business partners, and senior leaders • Strong project management skills, including planning, prioritization, coordination, and management of multiple initiatives across competing timelines • Experience maintaining tracking, reporting, and communication processes • Experience using performance data to support stakeholder discussions and business decisions • Demonstrated problem-solving, process improvement, and ability to navigate ambiguity in a cross-functional environment • Knowledge of Electronic Health Record systems • Knowledge of Health Information Exchange concepts • Knowledge of the health insurance industry • Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred • 3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience • Bachelor’s degree in business, healthcare administration, health information management, public health, or a related field preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility