Senior Account Manager – Pharmacy Account Management

Job not on LinkedIn

🔥 12 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $47k - $102k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Build and maintain strong client relationships as the primary contact for operational-related matters • Ensure customer satisfaction by addressing client needs, resolving issues, and providing exceptional service • Analyze complex client issues and develop practical, efficient solutions • Lead client-focused problem-solving efforts and identify root causes • Respond to client inquiries and escalations and maintain communication with internal teams • Advocate for customers and improve the customer experience using internal resources • Manage high-profile client accounts and ensure smooth operations • Track and report client issues and account status • Lead account-specific initiatives and oversee client-level process improvements • Proactively identify and address potential issues • Participate in training and share industry insights with colleagues • Mentor junior staff

🎯 Requirements

• At least 18 months with CVS Health Pharmacy Account Management • 2+ years of experience with Microsoft Office Suite, especially Excel, PowerPoint, Word, Outlook, and Web applications • Ability to travel up to 25% • Bachelor’s Degree or equivalent work experience • Preferred: 3–5 years of Account Management, Insurance Healthcare, Benefits, or related industry experience • Preferred: Knowledge of Prescription Benefit Management (PBM) industry • Preferred: Experience working with multiple intranet and extranet systems, CRM, or adjudication platforms

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being