Senior Service Advocate

Job not on LinkedIn

🔥 3 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $18 - $38 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct telephonic outreach to eligible members • Help members make improved decisions about their healthcare • Apply critical thinking and judgment to facilitate positive healthcare outcomes • Provide care coordination, support, and education • Use care management tools and resources

🎯 Requirements

• 2 years of experience in customer service, retail or inside sales, or health coaching • Demonstrated organizational skills • Effective verbal and written communications skills • Proficiency in Microsoft Word and Outlook • Data entry and documentation experience within member records strongly preferred • Familiarity with basic medical terminology, health care, and care management concepts strongly preferred • Call center experience preferred • Strong desire and commitment to serving others • Bilingual (Spanish) preferred • High School diploma or equivalent G.E.D.

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility