Clinical Education Manager

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Cycle Pharmaceuticals

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

🏭 Manufacturing

💊 Pharmaceuticals

Healthcare • Manufacturing • Pharmaceuticals

Cycle Pharmaceuticals is a commercial pharmaceutical company focused on developing, acquiring, and delivering treatments for rare and metabolic diseases, with an emphasis on patient-centered support programs. The company markets FDA-approved therapies across multiple therapeutic areas (neurological, metabolic, immunological), operates patient support services such as the Cycle Vita hub and a Free Goods Programme, and engages in licensing, product launches, and outreach to caregivers and healthcare providers in the US and internationally.

📋 Description

• Deliver patient motivational interviewing programs, sharing insights with the executive leadership team • Maintain an effective call schedule for patients and HCPs, meeting performance goals • Guide patients and caregivers through reimbursement and financial support options • Support smooth therapy transitions to Cycle products, including new starts and switches • Provide specialist training on Cycle’s MS therapies, Tascenso and Bafiertam, in person at patients’ homes and clinics or remotely via phone, video, or app • Act as a Patient Concierge, building relationships with patients/caregivers and promoting treatment adherence and check-ins • Partner with Sales Account Managers to introduce new HCPs to Cycle Vita services • Respond to patient and office inquiries with a compassionate, customer-first approach • Represent Cycle Vita at patient support events and relevant industry conferences

🎯 Requirements

• Bachelor’s degree in nursing and/or related field • Proven experience of clinical practice or biotech/pharmaceutical industry experience • Current nursing license in good standing in assigned state(s); potential compact licensure • Experience working in the Neurology therapeutic specifically Multiple Sclerosis (MS) is preferred • Good understanding of patient access, hub services, specialty products in rare disease space, reimbursement, adherence programs and patient assistance programs • Strong case management background with skills to liaise with all areas of patient support services and capacity to assist patient/caregiver with prescribed therapy and provide clinical training • Strong emotional resilience, a positive attitude, exceptional listening skills, and strong verbal and written communication skills • Bilingual would be preferred but is not essential for this position

🏖️ Benefits

• Competitive salary based on experience • Performance based bonus • 100% employer paid membership for Private Health Insurance • Life Insurance • 401k plan • Agile work policy allowing employees flexibility to set their schedule and plan their day • Collaborative high performing work environment with experienced colleagues • Opportunity to join a fast growing and ambitious business

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