iGaming Customer Service Executive, Korean

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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David Kennedy Recruitment Ltd.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

David Kennedy Recruitment Ltd is a distinguished virtual recruitment consultancy with a global presence spanning more than 40 countries. The company specializes in delivering exceptional recruitment services internationally, utilizing an innovative approach to seamlessly connect candidates and clients. With over 150 staff operating across five continents and conducting business in more than 32 languages, David Kennedy Recruitment Ltd focuses on exceeding the expectations of both clients and candidates, offering multilingual and executive search services, competitor analysis, and relocation assistance to ensure a comprehensive recruitment experience.

📋 Description

• Respond to player enquiries via live chat, providing prompt, professional and helpful support • Assist players with gameplay-related issues, troubleshoot problems and resolve queries efficiently • Support players with account and online connectivity issues to ensure uninterrupted platform access • Investigate player concerns and verify account details, gameplay information and relevant records • Maintain high customer service standards and deliver a positive player experience • Escalate complex issues to the relevant teams when necessary

🎯 Requirements

• Native-level Korean language skills • Good written and verbal English communication skills • Previous experience in the iGaming industry • Excellent written communication skills, particularly for live chat support • Strong problem-solving skills and attention to detail • Customer-focused attitude and ability to work independently in a fully remote environment • Availability to work rotating shifts covering a 24/7 operation

🏖️ Benefits

• Company-provided laptop • 6-month renewable contract • Attractive employment benefits • Opportunity to develop leadership skills in an international iGaming environment • 100% remote working