Director, Strategy & Analytics – Revenue Operations

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $115k - $183k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Partner with the Vice President and head of Medicare and Credits Operations to maximize collection speed, optimize Medicare recovery rates, and eliminate revenue-cycle leakage • Diagnose Medicare billing, claims adjudication, appeals, and credit-balance workflow bottlenecks • Lead operational teardowns using claims, billing, and payment-variance data to identify high-impact interventions • Redesign workflows, optimize recovery pathways, and accelerate resolution across Medicare and credit-balance portfolios • Build revenue forecasting models, KPI baselines, variance-analysis frameworks, and proactive performance reporting • Improve data governance and Tableau/BI dashboards for self-service operational and executive insights • Author technology capability roadmaps bridging business operations and IT • Drive adoption of AI, machine learning, predictive modeling, and intelligent workflow automation • Define and track ROI metrics for technology deployments • Manage strategic cross-functional initiatives across Revenue Operations, Legal, Compliance, IT, and Payer Contracting • Apply change-management methodologies and deliver executive-level business cases and data-driven presentations • Lead, coach, and develop managers and analysts while building succession pipelines

🎯 Requirements

• 5+ years of progressive professional experience in management consulting, corporate strategy, revenue operations, business analytics, or operational transformation • Management consulting experience from a top-tier firm or specialized healthcare/operations consultancy strongly preferred • Demonstrated track record of leading and developing high-performing teams, including direct people management of analysts and/or managers • Proven ability to translate strategic insights into operational execution, diagnose process bottlenecks, and deliver measurable financial or operational outcomes • Strong proficiency with business intelligence and analytics tools such as Tableau, Power BI, SQL, and advanced Excel • Bachelor’s degree required • Master’s degree (MBA, MHA, MS) preferred

🏖️ Benefits

• Performance-based rewards based on stellar individual and team contributions • Comprehensive benefits package • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s StarLearning platform