Regional Operations Manager

🔥 17 hours ago

⛰️ Colorado – Remote

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💵 $78k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Lead operational execution of new models of care for CKD Medicare Advantage patients • Lead a team of IKC RNs who case manage dialysis and CKD patients • Manage two supervisors and support non-clinical IKC care coordinators • Oversee quality and performance measures, including STARs metrics • Support RN hiring and oversee onboarding • Provide ongoing clinical guidance and training to RNs • Lead clinical and operational strategy with senior and cross-functional leadership • Manage Disease Management programs in the designated market or geography • Review and analyze data to drive patient care outcomes • Build and manage relationships with internal and external clients • Support Regional Operations Supervisors • Manage teammate HR activities, including payroll, PTO, hiring, onboarding, professional development, performance management, and disciplinary actions • Ensure regulatory and DaVita policy compliance • Monitor risk management and quality assurance compliance • Achieve quality and metric goals in Integrated Kidney Care programs • Coordinate with IKC management, Regional Medical Directors, cross-functional departments, RNs, and others • Evaluate processes for cost effectiveness and reduced operating expenses • Implement initiatives and analyze their impact on outcomes • Create and submit teammate performance reports and analyses

🎯 Requirements

• Minimum of 3-5 years’ management experience leading and managing teams • Demonstrated experience managing to data driven outcomes and process improvement • Primary Care and value based care experience • Strong communication on medical management, operational, and business-related issues • Intermediate computer skills • Proficiency in MS Word, Excel, PowerPoint, and Outlook • Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed • Willingness and capability to lead remotely from a home office • Ability to travel as needed, including 1X a quarter and within the market • Residence in MDT/PDT/CDT time zones

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s StarLearning platform • Travel as needed within the market and occasionally outside the market

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