Senior IT Technical Training Lead

Job not on LinkedIn

🔥 2 minutes ago

🌽 Illinois – Remote

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⏰ Full Time

🟠 Senior

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Logo of DecisionPoint Corporation

DecisionPoint Corporation

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Lead technical workforce assessments to identify current capabilities, proficiency levels, role requirements, and emerging skill gaps • Develop and maintain the Skills & Proficiency Matrix for Government IT roles and technical domains • Establish competency models, proficiency definitions, learning objectives, and measurable qualification criteria • Design and maintain role-based learning paths aligned with workforce roles, technologies, mission priorities, and modernization roadmaps • Develop integrated training schedules accounting for system releases, upgrades, migrations, operational requirements, and workforce availability • Translate enterprise IT changes into learning objectives, training plans, exercises, and measurable proficiency outcomes • Coordinate training priorities, schedules, delivery methods, facilities, access, and participation with Government stakeholders • Align technical training with USMEPCOM enterprise systems, platforms, tools, services, and operational responsibilities • Develop, tailor, review, and update technical course content • Deliver technical courses, workshops, demonstrations, labs, coaching sessions, and knowledge-transfer activities • Coordinate subject matter expert coaching, mentoring, side-by-side instruction, pair programming, and hands-on technical learning • Identify and coordinate industry training, certification preparation, vendor courses, and external instructors • Coordinate Fast Lane activation, enrollment, access, scheduling, utilization, and completion tracking • Evaluate training providers and recommend solutions based on technical relevance, quality, cost, schedule, and mission value • Ensure training opportunities support current and future USMEPCOM enterprise operations • Confirm training content and delivery comply with Department of Defense standards and program requirements • Develop course outlines, instructor guides, learner materials, exercises, labs, assessments, job aids, reference materials, and evaluation instruments • Coordinate virtual, classroom, side-by-side, pair-programming, and blended-learning delivery • Measure participation, completion, knowledge acquisition, skill application, proficiency improvement, and operational impact • Analyze assessment results, learner feedback, completion data, and performance trends • Maintain training records, schedules, attendance, completion status, certification information, proficiency results, and supporting evidence • Develop training dashboards, status reports, gap analyses, and executive briefings • Provide training information for Monthly Status Reports, Program Management Reviews, transition planning, and workforce-readiness discussions • Coordinate with infrastructure, cloud, networking, cybersecurity, software, data, ITSM, and enterprise-services teams • Support transition-in and transition-out through structured knowledge transfer and workforce-readiness planning • Maintain a technical training catalog, annual training plan, prioritized backlog, and training-demand forecast • Capture lessons learned and continuously improve curricula, delivery methods, assessments, and learning paths • Protect sensitive Government, program, personnel, training, and technical information

🎯 Requirements

• Active Secret clearance or higher • Bachelor’s degree in Information Technology, Information Systems, Instructional Design, Adult Education, or a related field • Minimum of 8 years of relevant professional experience • Current ITIL certification • Preferred: Current Microsoft Certified Trainer certification • Preferred: Experience leading enterprise technical training, workforce development, instructional design, or technical enablement programs • Preferred: Experience supporting Department of Defense, federal civilian, or other Government IT programs • Preferred: Experience conducting technical workforce assessments and developing competency or proficiency models • Preferred: Experience developing and maintaining skills matrices, role profiles, learning paths, curricula, and integrated training schedules • Preferred: Experience aligning training with technology releases, migrations, modernization initiatives, and operational priorities • Preferred: Experience translating complex technical changes into practical learning objectives and measurable proficiency outcomes • Preferred: Experience designing and delivering technical training for infrastructure, cloud, networking, cybersecurity, software development, data, ITSM, or enterprise platforms • Preferred: Experience delivering virtual, classroom, side-by-side, pair-programming, lab-based, and blended learning • Preferred: Experience coordinating technical subject matter experts, coaches, mentors, external instructors, vendors, and industry training providers • Preferred: Experience coordinating Fast Lane or comparable technical training subscriptions and vendor-learning platforms • Preferred: Experience developing instructor guides, learner materials, technical labs, exercises, assessments, job aids, and reference materials • Preferred: Experience evaluating training effectiveness using completion, assessment, proficiency, performance, and operational-impact measures • Preferred: Experience maintaining training records, certification data, schedules, dashboards, and workforce-readiness reports • Familiarity with adult-learning principles, instructional-systems design, ADDIE, SAM, Bloom’s Taxonomy, or comparable learning methodologies • Familiarity with ITIL Version 5 or ITIL 4 practices and enterprise IT service-management environments • Microsoft, AWS, Google Cloud, Cisco, CompTIA, VMware, ServiceNow, cybersecurity, or other relevant technical certifications • Certified Professional in Talent Development, Certified Professional in Training Management, CompTIA CTT+, or a comparable learning-and-development certification • Experience with learning-management systems, Microsoft Teams, SharePoint, Power BI, virtual lab platforms, or comparable training and reporting tools • Strong leadership, facilitation, instructional, coaching, and presentation abilities • Excellent written, verbal, interpersonal, and executive-level communication skills • Strong curriculum-planning, technical-documentation, and program-coordination capabilities • Ability to communicate complex technical concepts clearly to audiences with different roles and proficiency levels • Ability to manage multiple curricula, schedules, stakeholders, vendors, instructors, and delivery priorities • Ability to work independently while maintaining sound judgment, discretion, accountability, and consistent follow-through

🏖️ Benefits

• Remote work arrangement • Training may be delivered virtually, in classrooms, side by side, through pair programming, or through other practical formats • Opportunity to work with Government stakeholders, technical leaders, subject matter experts, external training providers, and program leadership • Exposure to enterprise modernization, system releases, migrations, and future-state technology requirements

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