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Customer Service Representative

🔥 4 minutes ago

🌲 North Carolina, Minnesota, +2 more states – Remote

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đź’µ $16 / hour

⏰ Full Time

đźź  Senior

đź”´ Lead

đź’ť Customer Support

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of Deluxe

Deluxe

5001 - 10000 employees

Founded 1915

đź’Ľ Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.

đź“‹ Description

• Handle inbound customer service calls • Provide timely, effective, and professional responses to customer inquiries • Identify customer needs and suggest products and services • Maintain and modify customer records using various databases • Verify and retrieve data while responding to order inquiries • Place new and/or re-orders • Resolve product or service problems by selecting appropriate actions • Expedite immediate resolution while delivering an optimal customer experience

🎯 Requirements

• Basic knowledge of computers • Must be 18 years of age or older • HS/GED and 1 year of Customer service (preferred qualification)

🏖️ Benefits

• Competitive benefits starting on day one • Healthcare (Medical, Dental, Vision) • Paid Time Off, Volunteer Time Off, and Holidays • Employer-Matched Retirement Plan • Employee Stock Purchase Plan • Short-Term and Long-Term Disability • Infertility Treatment, Adoption and Surrogacy Assistance • Tuition Reimbursement • Annual performance incentive plan eligibility

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