Inbound Sales Consultant

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Logo of Deluxe

Deluxe

5001 - 10000 employees

Founded 1915

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.

📋 Description

• Take inbound sales calls from small businesses • Identify sales opportunities through consultative conversations and cross-sell additional business supplies • Provide a genuine and engaging customer experience while actively listening to uncover stated and unstated needs • Expand sales opportunities by leveraging promotional items, print marketing, and other services • Meet monthly performance metrics for revenue, customer experience, and time management • Follow the prescribed sales approach to increase average spend and highlight product and service value • Multi-task and navigate multiple PC order systems while communicating with customers • Manage a high volume of daily customer inquiries while maintaining professionalism and accuracy • Place high-quality, accurate orders for callers representing a premium printing supplier

🎯 Requirements

• High school diploma or GED • Strong customer-facing communication skills developed through retail or call center environments • Ability to build rapport with clients, team members, and leadership • Genuine engagement and rapport-building with callers • Strong and creative problem-solving skills • Ability to connect customers’ needs to meaningful solutions through conversation • Accountability for actions, progress, and results • Proficiency in learning and utilizing Salesforce and Microsoft Office 365 applications in a fast-paced environment

🏖️ Benefits

• Competitive benefits starting on day one • Healthcare (Medical, Dental, Vision) • Paid Time Off • Volunteer Time Off • Holidays • Employer-Matched Retirement Plan • Employee Stock Purchase Plan • Short-Term and Long-Term Disability • Infertility Treatment, Adoption and Surrogacy Assistance • Tuition Reimbursement • Commission or an annual performance incentive plan

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