Lead DSO Dental Billing Success Consultant

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eAssist Dental Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

eAssist Dental Solutions is a US-based company that provides outsourced dental billing and back-office services to dental practices nationwide. They offer dental insurance billing, insurance verification, credentialing, patient portion billing, accounting/bookkeeping, invoicing, and a proprietary software platform to support remote billing specialists. eAssist also operates a remote workforce model, hiring and training dental billing professionals and supplying HIPAA support and IT tools to help practices maximize collections and streamline revenue cycle management.

📋 Description

• Lead daily revenue-cycle workflow and priorities for assigned DSO and multi-site dental accounts • Monitor claims, posting, denials, rejections, A/R aging, EFTs, underpayments, and collections • Review KPIs, identify financial risks and trends, and partner with leadership on corrective action • Conduct quality audits and ensure billing, posting, reconciliation, and reporting remain accurate and current • Lead client calls and provide updates on performance, priorities, and action plans • Coach and support team members while serving as the first point of escalation • Ensure weekly and month-end deliverables, reporting, reconciliation, and invoicing are completed accurately and on time • Maintain HIPAA/PHI compliance and accurate documentation

🎯 Requirements

• Dental billing experience required • 2+ years of dental billing experience, including claims, insurance billing, A/R, posting, denials, and revenue-cycle workflows • Strong leadership, problem-solving, organization, and client communication skills • Ability to analyze account performance and proactively identify financial risks • Experience with DSO or multi-site dental practices preferred • Comfortable learning multiple Practice Management Software systems • Denti-Cal experience is a plus • Full daytime availability • Ability to meet eAssist IT requirements • Must reside within the United States • Cannot reside in Arizona, California, Massachusetts, Washington, or Washington D.C. • Experience with insurance payments, adjustments, and write-offs • Experience sending electronic claims with attachments • Experience working insurance aging reports, 30/60/90+ • Competence with dental office management software • Comfortable using a webcam during interviews and virtual meetings • Ability to answer dental insurance billing and coordination-of-benefits questions

🏖️ Benefits

• Potential monthly bonus • 100% remote work • Little to no travel • Daytime Monday–Friday schedule • Video meetings/virtual meeting participation