Solution Architect, Technical Lead

Job not on LinkedIn

🕒 October 29

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $88 - $100 / hour

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 16 days.
• Jobs at this company usually fill in 24 days.
• 209 open roles for a team of 108.

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dentsu Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Spearhead enterprise-level SaaS deployments with a primary focus on the Qualtrics ecosystem • Translate client business objectives into scalable Qualtrics solutions, data architectures, and automated workflows • Design survey architectures, data models, workflows, and integrations • Lead enterprise-level SaaS platform implementations • Configure Qualtrics surveys, dashboards, distributions, automations, and embedded data logic • Build integrations between Qualtrics and systems such as Salesforce, SAP, Slack, CRM, HRIS tools, and data warehouses via APIs and web services • Write custom scripts using JavaScript and Python • Gather client requirements and present technical solutions • Collaborate with project managers, engineers, business analysts, clients, and cross-functional teams • Drive strategic planning and execution across multiple projects • Test and validate survey logic, data flows, and integrations before go-live • Troubleshoot platform issues and optimize performance • Recommend improvements to user experience and reporting accuracy • Assess solution feasibility against budget, time, and technical constraints • Identify risks and recommend mitigations • Train clients and internal teams on Qualtrics • Create documentation, architecture diagrams, and configuration guides • Own the customer experience end-to-end and advocate for customer success

🎯 Requirements

• 10+ years in leading complex technical programs, ideally in a services company or SaaS environment • BA / BS in Experience Design, Engineering, Information Systems, or equivalent experience (preferred) • Proficiency in Qualtrics CoreXM, CustomerXM, EmployeeXM, or BrandXM modules preferred • Experience with APIs, JavaScript, HTML, CSS, and possibly SQL or Python • Ability to set up automated workflows within Qualtrics to trigger aligned actions across the tech stack • Familiarity with data integrations (AEP, Salesforce), automation (event triggers), and analytics tools such as Tableau or Power BI • Strong communication skills to explain technical details to non-technical stakeholders • Strategic thinking to align technology with business outcomes • Project management and client relationship skills • Experience with Qualtrics or similar survey platforms in enterprise implementations

🏖️ Benefits

• Paid holidays in accordance with dentsu policy • Safe and sick time

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