Group Account Director – Creative, Media

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $190k - $240k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DEPT®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🤖 Artificial Intelligence

📱 Media

Marketing • Artificial Intelligence • Media

DEPT® is a global digital agency that blends marketing, creative services and technology to help major brands grow. It offers AI transformation, brand & media, commerce, customer experience, and tech & data services, and emphasizes data-driven approaches and AI-native capabilities. DEPT® works with enterprise clients across industries, runs Growth Invention sprints, and is B Corp certified and climate neutral.

📋 Description

• Lead enterprise/global multi-service client portfolios and represent DEPT® to senior clients • Provide strategic account management, integrated planning, client management, and commercial leadership • Optimize operational efficiency across portfolios and disciplines • Design integrated solutions across media, creative, experience, data, and technology • Develop future-state client strategies with KPIs • Develop future leaders and elevate integrated marketing expertise across teams • Contribute to agency points of view and thought-leadership initiatives • Integrate global capabilities through the One DEPT® model • Manage senior client relationships, satisfaction, retention, and growth • Act as escalation point and resolve internal or client issues • Build relationships through in-person meetings, conferences, and events • Identify talent and foster high-performing team dynamics • Pursue cross-sell and upsell opportunities and organic revenue growth • Collaborate across Media, Creative, Experience, and Engineering • Craft QBR outlines and own presentation narratives • Manage portfolio revenue, forecasting, profitability, financial systems, scopes, budgets, and commercial models • Negotiate SOW adjustments, expansions, contracts, and commercial agreements • Mentor, lead, line-manage, motivate, and inspire teams • Ensure delivery quality, scope management, staffing, account, and profitability oversight • Lead new-business pitches and proposals with the Growth team • Develop strategic narratives, pricing, and team structures • Draft case studies and support Growth initiatives

🎯 Requirements

• 12+ years of experience in roles servicing clients in an agency environment • Owns $5-7M+ client portfolio and runs it like an independent business unit • Owns and exceeds multi-account growth targets • Experience leading pitches and driving organic account growth • Experience managing large integrated clients, AORs, and agency teams • Executive presence, strategic thought leadership, excellent communication, and ability to anticipate client needs • Experience leading high-volume, multi-service client engagements • Experience inspiring team members and fostering a proactive, collaborative, energized team culture • Ability to communicate complex messages to varied audiences • Ability to align projects with company strategy, values, and goals • Problem-solving and decision-making skills • Ability to connect projects to business effectiveness, efficiency, and consistency • Excellent organizational skills and attention to detail • Excellent written and verbal English communication skills • Excellent presentation skills • Advanced problem-solving skills • Excellent time management skills • Ability to react quickly in a fast-paced environment • Ability to remain focused under pressure and meet tight deadlines • Proficient in working with data • Proficient in AI-enabled workflows • Must be authorized to work in the U.S. (E-Verify/Form I-9)

🏖️ Benefits

• Healthcare, Dental, and Vision coverage • 401k plan, plus matching • PTO • Paid Company Holidays • Parental Leave • Equal opportunity, inclusive, and barrier-free workplace • Recruitment and selection accommodations • Purpose-driven, B Corp-certified company