Complex Care Social Work Case Manager

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Establish trust and build strong relationships with patients telephonically and virtually • Collaborate with clinicians, case managers, community health workers, and coordinators to ensure cohesive, patient-centered care • Identify social barriers, conduct screenings, and create personalized action plans • Recognize caregiver burnout and provide emotional support and resources • Navigate complex family/support issues • Facilitate end-of-life planning conversations • Identify long-term care planning needs and goals, provide information, arrange referrals, and coordinate care • Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes • Balance multiple competing priorities for complex patients • Build relationships and coordinate with local market and internal stakeholders

🎯 Requirements

• Ability to work in a fast-paced environment • Embrace, crave and be comfortable with new and ever-changing technologies • Minimum of 3 years working in medical social work, case management, or care coordination • Master’s degree in social work and active state license • Bilingual in Spanish preferred • Health insurance experience preferred (Medicare Advantage a plus) • Experience working with the senior population a plus • Proven success in building relationships with patients and an interdisciplinary team • Ability to comfortably multi task: listening, talking, evaluating and writing notes simultaneously • Comfortable with working remotely

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program

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