Manager, Advanced Practice Provider – Transitions of Care

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $121k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Provide clinical and operational oversight of APPs in the Transitions of Care program while continuing to provide clinical care • Join the TOC management team to strengthen collaborative culture, empower frontline staff, and identify opportunities to improve patient care • Provide TOC patient care for approximately 40% of time • Provide excellent care to patients during the 30-day post-discharge period, identify and fill care gaps, escalate symptomatic patients, and reduce preventable readmissions • Serve as APP manager and TOC leadership team member for approximately 60% of time • Oversee and maintain accountability for clinical performance of the TOC APP organization • Manage performance of frontline TOC APPs and ensure required targets are met • Develop, track, and manage clinical and operational KPIs • Identify improvement areas and implement strategies to achieve targeted metrics • Manage, empower, inspire, and align the TOC APP team, including bi-weekly one-on-one meetings with direct reports • Set personalized goals and review individual performance • Collaborate with the program medical director and APP managers to improve team processes and workflows • Assist with recruitment strategy, hiring, and onboarding of new TOC APPs • Develop clinical processes and policies • Monitor clinical resource allocation and adjust it to meet visit needs • Oversee schedules, time-off requests, schedule density, and patient-impacting schedule changes • Oversee onboarding guidance for new providers with the education and training team • Serve as liaison to TOC leadership regarding APP organization status, issues, and opportunities

🎯 Requirements

• 5+ years working in clinical practice as an Advanced Practice Provider (NP/PA) • At least 1 year of experience seeing post-discharge patients as an Advanced Practice Provider (NP/PA) • 2+ years of previous management or team leadership experience • An active and clear RN and APRN license or Physician Assistant license in your home state • National APRN certification and/or the ability to get licensed in multiple states required at time of hire and maintained while employed • Ability to work Monday-Friday, 9:30am-6:00pm EST • Experience performing visits over telehealth video platforms • Experience managing post-transitions patients and identifying the need for immediate interventions • Experience managing acute/chronic disease exacerbations, including CHF exacerbations, diabetic emergencies, COPD exacerbations, and hypertensive emergencies • Experience collaborating on process improvement projects with members outside of your role • Willingness to grow/change using PDSA principles

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program