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Field Service Technician

🔥 18 hours ago

❄️ Minnesota – Remote

infoinfo

đź’µ $23 - $25 / hour

⏰ Full Time

🟢 Junior

đź”§ Field Service Engineer

🚫👨‍🎓 No degree required

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đź’Ľ Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

đź“‹ Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory. • Inspect products for correct operation, resolve issues, and escalate according to established procedures. • Utilize diagnostic tools to troubleshoot hardware and software failures. • Perform component-level hardware repairs and adjust mechanical components. • Configure and install applicable software. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on usage and operation of installed hardware and software. • Schedule services, complete required paperwork, and support customer satisfaction. • Participate in hardware and software training, KPI initiatives, and special projects.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

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