IT Software Engineer

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $111.1k - $201.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DIRECTV

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

📱 Media

Telecommunications • Media

DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.

📋 Description

• Make technical decisions based on end-to-end impact, historical data, and prior experience • Own the development and design process for assigned systems or components • Lead feature development efforts with minimal senior-engineering oversight • Drive technical design, implementation, and reliability of CX orchestration platforms centered on AWS, Genesys Cloud, and Salesforce Service Cloud • Collaborate with product, QA, design, and engineering teams on technical solutions and delivery timelines • Participate in code reviews • Create and maintain technical documentation • Troubleshoot and resolve moderately complex technical issues • Provide basic mentorship and guidance to junior engineers • Support larger team initiatives while independently leading smaller project components • Communicate progress, blockers, and risks to team leads

🎯 Requirements

• 3–5 years of professional software engineering experience • At least 2 years focused on high-scale Contact Center as a Service (CCaaS), CX enterprise software, or Field Services enterprise software • Experience with AWS Services and CI/CD pipelines for cloud-native or CCaaS application deployments • Experience designing and building reliable workflows and integrations in Salesforce • Advanced programming proficiency across multiple languages and frameworks • Solid understanding of system design and architecture principles • Demonstrated experience taking features from design through implementation and deployment • Strong analytical and problem-solving skills with a data-driven approach • Ability to handle complex assignments with moderate autonomy and periodic review • Effective collaboration within immediate team structures • Clear written and verbal communication skills, particularly for documentation and cross-team coordination • May require a background check due to routine access to DIRECTV and DIRECTV customer proprietary data • Qualified applicants with arrest and conviction will be considered in accordance with local ordinances and state law • Must be located in the United States, except Alaska

🏖️ Benefits

• Market-competitive compensation • Base salary determined by work location, job-related skills, experience, and relevant education or training • Bonus and benefits included in the total compensation package (amounts not specified)