Account Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Own a scaled portfolio primarily in the SMB and mid-market segments using Salesforce to maintain customer context, stakeholders, priorities, risks, opportunities, renewals, and next steps • Use data to prioritize engagement across the portfolio, focusing on high-potential and at-risk accounts • Build multi-threaded relationships and understand customers’ business priorities, cloud footprint, FinOps maturity, and desired outcomes • Drive retention and renewal outcomes by identifying risk, coordinating mitigation plans, and leading commercial conversations • Identify, qualify, and manage expansion pipeline across workloads, migrations, cost optimization, managed commitments, products, and services • Maintain accurate opportunity stages and forecasts • Partner with Sales, CSMs, FDEs, DoiT specialists, and cloud-provider teams on account plans, funding, deal registration, and execution • Run customer cadences including account and FinOps reviews, product demonstrations, commitment planning, security and AI discussions, onboarding, and escalation reviews • Coordinate escalations and drive accountability through resolution • Use customer data, dashboards, CRM workflows, and AI or automation tools to improve portfolio coverage • Capture and share customer feedback, product requests, and market insights with Product, Engineering, Marketing, and Sales • Maintain account reviews and plans for priority and high-potential customers, tracking outcomes, engagement, spend trends, risks, renewal timing, and growth plans

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years of experience in a technology company • Strong verbal/written communication skills in English • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Strong operational and administration skills • Analytical and detail-oriented • Ability to move between big-picture and detailed work • Desire to grow within the organization and continuously broaden skill sets • Experience with AWS, GCP, or other major public clouds (bonus) • Experience with FinOps, cloud cost optimization, cloud operations, Kubernetes, AI, data platforms, or related cloud technologies (bonus) • AWS Cloud Practitioner or Google Cloud Digital Leader certification (bonus)

🏖️ Benefits

• Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Flexible schedule balancing work and home life • Remote work