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Quality Assurance Analyst

🔥 0 minutes ago

🌽 Illinois – Remote

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đź’µ $22 - $23 / year

⏰ Full Time

🟢 Junior

đź”§ QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Dovenmuehle

1001 - 5000 employees

Dovenmuehle is

đź“‹ Description

• Perform quality assurance audits and reviews of verbal and/or written communications and documentation • Review and prepare quality assurance reports according to specified frequencies • Complete audits according to departmental timelines • Assist in planning, testing, and reporting phases of departmental quality initiatives • Perform comprehensive audits for adherence to organizational standards, investor/insurer guidelines, and applicable regulations • Analyze findings for trends, prepare and present reports, and recommend corrective actions • Collaborate with departments to analyze necessary process or procedure changes • Recommend training and procedural changes based on audit findings • Research regulatory agencies and procedural requirements • Maintain and update working papers regarding regulatory and procedural changes • Maintain comprehensive knowledge of organizational processes and procedures • Collaborate and share audit knowledge with team members • Identify process improvement opportunities • Complete annual regulatory compliance training • Perform other related duties as assigned

🎯 Requirements

• High School diploma or equivalent • 1-2 years of office work, bank, or similar experience • Solid PC skills: Proficient with Microsoft applications, database analysis, and Excel • Strong analytical and problem-solving skills and attention to detail • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner with all levels of both internal and external audiences • Experience creating or implementing quality monitoring procedures • Experience performing root cause analyses and meeting deadlines • College degree preferred

🏖️ Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays

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