People Connect Representative

🕒 September 22

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ☕ Washington – Remote

💵 $32 - $42 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👥 People Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Provide inquiry and transactional support services to People Practices customers through case management tools, telephony, chat, and email platforms • Facilitate basic employee data transactions • Resolve day-to-day inquiries in a timely, accurate, and compliant manner • Initiate and document transactions in compliance with procedures and data privacy standards • Provide professional and inclusive customer service • Escalate complex issues according to established protocols • Maintain current knowledge of People Practices policies and programs • Triage inquiries and ensure follow-up through resolution • Utilize Workday, ServiceNow, and related systems to support transactions and troubleshoot basic issues

🎯 Requirements

• High School diploma required • 2-4 years of related experience required • Experience with Workday or ServiceNow preferred • Bilingual Spanish written/oral is REQUIRED for this role • Ability to support late-shift coverage through 7:00 PM PST • Experience using case and knowledge management tools, telephony, chat, online cases, and email platforms • Knowledge of People Practices policies and programs • Ability to comply with data privacy, case documentation, and audit requirements

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • Wellness benefits • Employee-owned company • Opportunities to try new things, explore unique paths, and shape your future

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