Performance Coach, Mechanical

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $7 - $111.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🚘 Automotive

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Analyze members’ existing automotive shop practices and recommend improvements based on ATI best practices and techniques • Coach, consult, train, and mentor independent repair shop owners to achieve business goals • Guide members through ATI’s 48-month re-engineering program and alumni programs • Listen to shop owners’ needs and help them develop profitable and efficient businesses • Communicate with members via phone, Zoom, and email • Review financial statements, evaluate competitors, and analyze business practices • Develop business models or recommendations and present them to clients • Meet or exceed ATI goals, including client return on investment and CSI scores • Maintain customer satisfaction, report cards, and road maps tracking performance and progress • Conduct weekly client contact and ensure client and staff class attendance • Monitor members’ program status and align their needs with available support • Complete startup agreements, coach-client agreements, and weekly call notes • Provide research and content for articles, classroom materials, and training materials • Participate in coaches meetings, company meetings, One on Ones, ATI classes, peer groups, performance groups, podcasts, owner events, presentations, and tradeshows • Attend shop owner dinner events, annual SuperConference, industry-related events, and required monthly, quarterly, semi-annual, and annual company meetings • Manage calendar and time efficiently

🎯 Requirements

• Minimum 10 years of overall automotive experience • Strong focus in service writing, shop management, operations management, or previous shop ownership • Preferably experience in the independent, non-dealer aftermarket arena • Operations management experience, preferably with an aftermarket chain, involving established internal structures and processes • Exceptional coaching and mentoring skills • Solid automotive business understanding • Ability to influence others by telephone and videoconferencing • Minimum 4 years of teaching, instructing, and mentoring small business owners or employees • Clear understanding of challenges facing independent shop owners • Track record of consultative management, people development, and business management • Prior success in an organization with monthly goals • Computer proficiency, particularly in Microsoft Word and Excel • Knowledge of Salesforce CRM is a plus • Sales abilities strongly preferred • Accounting or P&L experience • Marketing and online/social media experience • Excellent writing skills; article-writing interest is a plus • Solid understanding of recruiting and retaining high-quality employees • Excellent communication, interpersonal, and persuasion skills • Ability to convince business owners to make major changes and paradigm shifts • Professional personal image • Ability to attend required company meetings, ATI classes, events, and groups

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Early access to 50% of earned wages at any time through the myFlexPay program • Commissions or bonus incentives may be available depending on the role