Patient Account Associate – Payment Posting

🔥 0 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Duke University Health System

Duke University Health System

10,000+ employees

🏥 Healthcare

📚 Education

💰 $129.6k Grant on 2022-12

Healthcare • Education

Duke University Health System is an academic health system (branded Duke Health) that delivers clinical care, patient services, research and education across multiple integrated divisions. Its offerings include clinical laboratories, primary care, homecare & hospice, patient revenue management, health technology solutions, and transport services such as Duke Life Flight. The organization emphasizes advancing health through patient care, workforce development, and innovation—summarized by its mission “Advancing Health Together”—and is recognized for safety, quality, and employer culture.

📋 Description

• Record and generate information related to the patient revenue process • Gather and process information impacting patient revenue • Apply complex rules in the work environment to achieve desired outcomes • Record or generate revenue while maintaining high production and quality standards in compliance with DUHS policies • Initiate and develop customer relationships to gather and process information or resolve issues • Support accurate reimbursement and optimize internal and external customer satisfaction • Operate general office equipment • Generate letters and work on spreadsheets • Enter and sort data • Work independently and make decisions regarding individual work activities • Perform assignments defined by the immediate supervisor or manager

🎯 Requirements

• Must reside in North Carolina • High school-level knowledge of basic grammar and mathematical principles • Some postsecondary education preferred • Additional training or working knowledge of related business • Two years of experience working in hospital access, physician office, billing and collections, or an equivalent combination of relevant education and/or experience • Excellent oral and written communication skills • Ability to analyze data, perform multiple tasks, and work independently • Ability to develop and maintain professional, service-oriented relationships with patients, physicians, co-workers, and supervisors • Ability to understand and comply with policies and procedures

🏖️ Benefits

• Equal Opportunity Employer commitment • Workplace community focused on collaboration, innovation, creativity, belonging, diversity, and respect • Reasonable accommodation information and support available

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