Program Manager, Product Management

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ECI Software Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏗️ Construction

📦 Logistics

💰 $21M Series C on 2002-02

Manufacturing • Construction • Logistics

ECI Software Solutions is a provider of industry-specific ERP and business management software that helps manufacturers, distributors, building supply dealers, and office-technology businesses run and scale their operations. The company delivers cloud and AI-enabled SaaS platforms—including ERP, B2B eCommerce, CRM, business intelligence, and content/fulfillment tools—aimed at optimizing inventory, accounting, order management, service workflows, and analytics. ECI emphasizes configurable, vertical-focused solutions (e. g. , Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) and enterprise-grade cloud services for small and mid-sized B2B customers worldwide.

📋 Description

• Manage and support large-scale strategic product initiatives, including product modernization, AI/ML integration, and other transformational multi-quarter projects • Partner with product owners and project teams to keep initiatives moving against plan • Build and maintain accurate, timely, executive-ready status reports and dashboards • Track milestones, KPIs, success metrics, budget, resourcing status, and delivery timelines • Identify and escalate risks, issues, blockers, and cross-team dependencies with recommended paths forward • Establish and facilitate project reviews, checkpoints, steering committees, and governance cadences • Drive accountability for committed timelines, deliverables, action items, and unresolved issues • Tailor project-status communication for project teams, stakeholders, and senior executives • Provide leadership with visibility to support prioritization, trade-off, and sequencing decisions across the portfolio • Collaborate with Product Management, Engineering, Design, Product Marketing, Sales, Customer Success, and Product leadership

🎯 Requirements

• Bachelor's degree in Business, Computer Science, Engineering, a related field, or equivalent practical experience • 35 years of program or project management experience • Demonstrated experience managing and reporting on strategic projects from initiation through delivery • Hands-on proficiency using AI tools for program management and reporting • Experience integrating AI into daily workflows • Ability to build clear, accurate, executive-level status reports and dashboards and present project progress to senior leadership • Experience identifying, tracking, and escalating project risks, issues, and dependencies and driving resolution with cross-functional teams • Experience establishing and running project governance cadences • Preferred: PMP certification; PgMP • Experience managing large-scale, complex, or transformational initiatives in a software, SaaS, or technology environment • Experience in a large, multi-product software organization or a portfolio shaped by mergers and acquisitions • Familiarity with ERP or vertical-market/industry-specific software • Experience working within or alongside a Product Management organization with product roadmaps and release processes • Experience presenting project updates to senior executive audiences