Client Service Representative

Job not on LinkedIn

🔥 2 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $35 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eldis Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏭 Manufacturing

🛒 Retail

🛍️ eCommerce

💰 $225.3k Seed Round - Eldis on 2015-12

Manufacturing • Retail • eCommerce

Eldis Group has been helping do-it-yourselfers repair their home appliances and consumer electronics since 1999. Today Eldis Group operates a family of DIY websites including PartSelect. com and PartSelect. ca. We provide consumers with the parts and know-how to fix their major home appliances and consumer electronics themselves, offering the internet’s largest collection of step-by-step installation instructions and videos. Eldis Group is committed to helping consumers repair rather than replace their major home appliances.

📋 Description

• Respond professionally to customer inquiries by phone, email, and other communication channels • Assist customers with product, replacement part, order, and general service questions • Provide accurate information regarding company products and available services • Maintain accurate customer records and documentation • Assist with order updates, customer follow-ups, and service-related requests • Communicate with internal departments to support customer needs • Help resolve customer concerns in a professional and timely manner • Prepare and maintain reports, correspondence, and administrative records • Perform data entry and maintain organized electronic files • Maintain confidentiality of company and customer information • Represent Fix professionally during all customer interactions • Perform additional administrative and customer-service duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Previous customer service, call center, retail, or administrative experience preferred • Excellent verbal and written communication skills • Strong organizational and multitasking abilities • Basic proficiency with Microsoft Office, including Word, Excel, and Outlook • Ability to work independently in a remote environment • Strong attention to detail and problem-solving skills • Professional demeanor with strong interpersonal skills • Ability and willingness to learn product and replacement-part information • Reliable internet connection and a suitable remote workspace

🏖️ Benefits

• 401(k) with company matching • Dental insurance • Flexible work schedule • Work remotely from home • Health insurance (medical, dental, and vision) • Paid Time Off (PTO) • Vision insurance • Ongoing training and professional development opportunities • Supportive and collaborative remote work environment