Solutions Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eleven Eleven

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

Eleven Eleven is a global talent partner and recruitment agency specializing in placing senior and executive-level talent for high-performing games and deep technology companies, including roles across programming, art, design, marketing, and production. They provide tailored hiring solutions — exclusive retained searches, fractional/contract talent, and a startup-focused Launch Pad — using extensive industry networks and AI-assisted sourcing to deliver fast shortlists and scale teams for gaming studios, immersive tech, AI, ML, cybersecurity, and related sectors. Trusted by major studios, they operate internationally and emphasize humanized, efficient hiring for Games, Deep Tech and AI organizations.

📋 Description

• Serve as the technical authority for deploying Eleven's Wi-Fi and network management platforms at scale • Partner with Implementation Managers, Customer Success Managers, Engineering, Local Service Providers, and delivery partners • Enable and support Local Service Providers throughout the implementation lifecycle • Provide technical guidance, deployment expertise, design validation, troubleshooting, and operational best practices • Build partner capability and drive consistent deployment standards • Provide remote implementation guidance and technical oversight • Assist with complex implementations and technical escalations • Validate routing, VLANs, wireless controller configuration, authentication, firewall, and connectivity requirements • Serve as technical lead for concurrent enterprise customer engagements • Establish credibility with customer IT and network teams • Develop reusable implementation playbooks, standards, and validation procedures • Standardize deployment methodologies across Local Service Providers • Identify recurring issues and drive automation opportunities • Contribute to deployment forecasting and capacity planning • Create and maintain technical documentation and best practices • Build trusted relationships with Local Service Provider engineering teams • Deliver technical workshops, onboarding, and certification • Mentor partner engineers on Stella deployment methodologies • Measure partner capability and recommend continuous improvements • Provide structured implementation feedback to Product and Engineering • Assist Implementation and Customer Success teams with technical planning and customer escalations • Evaluate new deployment tools and technologies • Report to the VP of Implementation; no direct reports

🎯 Requirements

• 5+ years of enterprise networking, implementation or technical consulting experience • Experience supporting managed service providers, customer service providers, or systems integrators • Strong knowledge of Ethernet, TCP/IP, VLANs, routing, switching, Wi-Fi, RADIUS, 802.1X and firewall technologies • Experience with Cisco, Aruba, Ruckus, Juniper, Fortinet, Meraki, or equivalent platforms • Excellent troubleshooting, documentation, presentation, and customer communication skills • Ability to manage multiple concurrent implementation activities and partner engagements • Candidate must be based in the United States and comfortable working remote • Flexibility to accommodate meetings with customers in EMEA and other time zones across the US and globe • Ability to travel internationally • Current active passport or ability to obtain one within the first 2 months of employment • Ability to drive to client sites if needed • Hospitality, managed services, or telecommunications experience strongly preferred • Experience developing technical standards, playbooks, and partner certification programs strongly preferred • SD-WAN, cloud-managed networking, and network automation strongly preferred • AI-assisted deployment, operational tooling, and process automation strongly preferred • Experience enabling technical partners at scale strongly preferred • Located in the Eastern time zone strongly preferred • Bachelor's degree in a related field strongly preferred • Legally eligible to work for any US employer; Eleven is not able to sponsor candidates

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • 401(k) plan • Balanced Time Off (BTO) with no fixed number of vacation days • 11 paid holidays • Company-wide end-of-year holiday break • Remote work environment • Comprehensive compensation and benefits package