AI Strategy, Transformation & Solutions Consultant

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Embrace Software Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

💼 Consulting

💸 Finance

Consulting • Software • Finance

Embrace Software Inc. is a business investment company that specializes in acquiring and building world-class software businesses across various industrial sectors. With a focus on mission-critical software, Embrace aims to add value to its portfolio of companies, which range from small and medium-sized businesses to Fortune 500 firms. The company supports its acquired businesses by providing resources and operational expertise to foster growth and enhance customer satisfaction.

📋 Description

• Work with business leaders and functional teams across portfolio companies to understand operational problems, requirements, and priorities • Conduct discovery sessions and translate loosely defined problems into clear business requirements • Map current-state processes and identify bottlenecks, manual work, duplicated effort, data gaps, and control issues • Perform root-cause analysis and design practical future-state processes and operating models • Evaluate and recommend combinations of process, AI, automation, and systems changes • Define success metrics and measure business value • Identify practical AI opportunities across Sales, Marketing, Support, Finance, HR, and Operations • Design AI-enabled workflows and prototype solutions with business users • Translate business requirements into system configurations and workflows • Improve and implement CRM, Helpdesk, ERP, HRMS, project management, and reporting systems • Build or configure workflow automations where appropriate • Coordinate testing, UAT, data validation, documentation, rollout, and user adoption • Troubleshoot implementation issues and drive projects through completion • Analyze operational and business data to identify trends, gaps, and improvement opportunities • Build management reports, KPI frameworks, and dashboards • Convert data into actionable leadership recommendations • Work across multiple B2B software businesses and varied transformation initiatives • Take initiatives from discovery through analysis, solution design, implementation, adoption, and measurable outcomes

🎯 Requirements

• 4+ years of experience in Business Consulting, Business Transformation, Management Consulting, Business Analysis, Digital Transformation, Operations Transformation, SaaS Operations, or a similar role • Demonstrated experience understanding business problems and designing practical solutions • Strong process mapping, requirements gathering, root-cause analysis, and solution-design skills • Experience working directly with business stakeholders and leadership • Hands-on use of modern AI tools such as ChatGPT, Claude, Gemini, Copilot, or similar platforms • Experience applying AI or automation to real business processes • Experience implementing or improving CRM, Helpdesk, ERP, HRMS, or project-management platforms • Good understanding of workflow automation, APIs, integrations, and data flows • Strong Excel and business-data-analysis skills • Ability to create clear process maps, business requirements, SOPs, implementation plans, and management presentations • Ability to independently drive a loosely defined business problem toward implementation • Experience with one or more of the listed consulting, transformation, integration, SaaS operations, AI workflow, automation, business platform, document processing, or knowledge-management areas is a strong advantage • Basic Python or JavaScript knowledge is advantageous; coding expertise is not mandatory

🏖️ Benefits

• Competitive salary commensurate with experience • Opportunities for career advancement and professional development • Experience collaborating with a diverse, global team within a remote work setting