Brokerage Processing Specialist

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $55.3k - $76.1k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Review new applications and complete setup of new brokerage accounts • Process contributions received and asset movement tasks • Perform suitability reviews of new accounts as needed • Review outstanding applications and customer requests daily • Provide internal and external clients with status updates • Draft customer correspondence as needed • Assist with recurring monthly/quarterly audits, reporting, and projects • Handle diverse client requests and escalated situations • Collaborate with management and teammates to complete daily deliverables

🎯 Requirements

• Bachelor’s degree or an equivalent combination of education and professional work experience • 1+ years of experience in brokerage services/operations in the financial services industry • FINRA 7, 24, and 63 registrations required • FINRA fingerprinting required • NetX 360/Pershing experience a plus • Basic Microsoft Office knowledge • Excellent communication and organizational skills with strong attention to detail • Ability to multi-task and prioritize workload in a high-paced environment • Ability to collaborate with all levels of management and teammates • Experience managing escalated situations • Must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment including the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Reliable high-speed internet and a wired connection required for remote work • Necessary computer equipment provided

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