Senior Engineer – Site Reliability, Data Operations

Job not on LinkedIn

🕒 October 5

🇺🇸 United States – Remote

💵 $105.7k - $149.3k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Own and improve reliability, availability, performance, and operational health of production data platforms and pipelines • Monitor and support pipeline execution, dependencies, failures, delays, recovery, and downstream impact • Troubleshoot complex production issues across AWS, data platforms, pipelines, and supporting services • Design and improve observability with Datadog and Splunk dashboards, alerting, logging, and service-health indicators • Improve signal quality, reduce alert noise, and strengthen incident detection and diagnosis • Lead or participate in incident response, service restoration, root-cause analysis, and corrective actions • Use Python to automate operational tasks, monitoring, health checks, remediation, and repetitive support activities • Apply SRE practices including service-level objectives, incident management, operational readiness, capacity planning, resilience, disaster recovery, and toil reduction • Use SQL for production troubleshooting, validation, and investigation • Understand and troubleshoot Terraform-managed infrastructure and Infrastructure as Code • Identify recurring operational issues and drive sustainable engineering improvements • Improve performance, capacity, and cost efficiency across AWS and data-platform services • Develop and improve operational runbooks and recovery procedures • Participate in PagerDuty on-call rotation, including occasional weekend coverage • Collaborate with Data Engineering, Cloud, Platform, Application, Security, and FinOps teams • Move operations from reactive support toward proactive reliability engineering and improve data-platform resilience

🎯 Requirements

• 5+ years of hands-on AWS experience supporting production environments • Demonstrated experience in Site Reliability Engineering, Production Engineering, Platform Engineering, or Cloud Reliability Engineering • Strong practical understanding and implementation of SRE principles and production operations • Experience supporting Amazon Redshift or similar enterprise data platforms in production • Experience owning or supporting the reliability and operations of production data pipelines or data-intensive services • Hands-on experience with enterprise observability platforms such as Datadog and Splunk • Strong Python programming skills for automation and operational tooling • Working knowledge of SQL for production investigation and troubleshooting • Strong understanding of Terraform and Infrastructure as Code, with the ability to read, review, and troubleshoot existing IaC • Experience with incident management, root-cause analysis, and implementing preventive and corrective actions • Strong troubleshooting and problem-solving skills in complex production environments • PagerDuty on-call rotation, including occasional weekend coverage • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable, including CPT/OPT • Snowflake experience, multiple cloud-based data platforms, large-scale observability, AIOps, AI-assisted operations, Amazon CloudWatch, pipeline orchestration, cloud-resource utilization, cost visibility, and SRE practice maturity are differentiators

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) open to all • Bonus program opportunity for non-sales positions • Necessary computer equipment provided • Flexible work environment • Reliable high-speed internet and home workspace support for remote and hybrid positions