Account Development Manager

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $85k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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Enertiv

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏠 Real Estate

Consulting • Logistics • Real Estate

Enertiv is an operational intelligence platform for commercial real estate (CRE) owners and operators. It provides solutions to track, analyze, report, and optimize energy consumption, preventive maintenance, tenant billing, equipment health, and capital expenditure forecasting. Enertiv's platform integrates with tools like Energy Star and automates tasks like utility data capture and tenant billing. This helps CRE stakeholders improve efficiency, maximize utility recovery, and achieve sustainable long-term savings through detailed data analysis and proactive asset management.

📋 Description

• Own the renewal process for a portfolio from initial conversation through signed contract • Escalate at-risk renewals early with a clear recovery plan • Identify and pursue expansion opportunities involving buildings, modules, and services • Build relationships with stakeholders across property management, asset management, and sustainability leadership • Research and contact new decision-makers when key contacts leave • Manage account changes during acquisitions and dispositions to protect contract value • Retain divested buildings and develop new owners into clients • Monitor account usage and health signals and maintain accurate CRM data • Lead quarterly business reviews and align client priorities • Surface client feedback and recurring issues to Product and Leadership • Communicate Operations project updates to client project leads • Set up and administer client accounts, users, buildings, and permissions • Handle platform questions and support requests and coordinate escalations with Operations and Engineering • Maintain 95%+ gross revenue retention across the portfolio • Maintain at least two active contacts at every account • Prioritize high-ARR strategic accounts and collaborate with Sales, Operations, Product, and Engineering

🎯 Requirements

• 3+ years of client success, account management, or other client-facing experience in B2B SaaS • Direct ownership of renewals for a portfolio of customers • Strong technical aptitude; ability to learn and administer a software platform, troubleshoot issues, and explain how things work to non-technical users • Clear, confident written and verbal client communication • Ability to work across departments with Sales, Operations, and Engineering • Organized and data-driven; able to use CRM and account health data to prioritize portfolio work • Preferred: Experience in Proptech, commercial real estate technology, or real estate operations • Preferred: Familiarity with acquisitions and dispositions affecting building owners, property managers, and asset managers • Preferred: Experience working with real estate sustainability managers, asset managers, and engineering leads • Preferred: Familiarity with Energy Star, GRESB, CREEM, LL97, BERDO, or adjacent sustainability technologies • Preferred: Experience building deliverables with LLMs (Claude Code, Codex), Zoho, Slack, Mixpanel, and Notion • US work location

🏖️ Benefits

• Performance-based bonuses • Equity opportunities • Multiple medical plan options (HSA and PPO) • Dental and vision coverage • Company-paid life insurance • Access to a 401(k) • Company laptop • Home office stipend • Flexible PTO • 10 paid holidays • Paid parental leave • Hybrid/remote flexibility • Monthly Lunch & Learns • Professional development support • $2,000 referral bonus for successful hires • Minimal travel

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