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Patient Care Coordinator

🔥 6 minutes ago

⛰️ Colorado – Remote

infoinfo

💵 $18 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Envision Radiology's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Envision Radiology

Envision Radiology

1001 - 5000 employees

💼 Consulting

🏨 Hospitality

🏥 Healthcare

Consulting • Hospitality • Healthcare

Envision Radiology is a network of outpatient diagnostic imaging centers that provides MRI, CT, ultrasound, X-ray, mammography, PET/CT, nuclear medicine, and image-guided procedures across multiple U. S. locations. The company emphasizes patient-focused, compassionate care, fast and accurate results delivered by board-certified radiologists, and convenient services such as online scheduling and bill pay for both patients and referring physicians.

📋 Description

• Process all queues in a timely and efficient manner while adhering to process and compliance requirements • Use the Scheduler Grid to pre-register and schedule patients through inbound and outbound calls • Communicate collaboratively, kindly, and empathetically with patients, physicians, and co-workers • Conduct pre-registration and clinical screening during patient interactions • Ask screening questions to ensure patient safety and assist with obtaining insurance authorization • Communicate authorization status, benefits, and payment options • Reschedule and cancel appointments as needed • Support company scheduling optimization and cancellation reduction efforts • Facilitate communication between Centers and prospective patients • Serve as a regional support function to help patients get scheduled and seen promptly

🎯 Requirements

• Three plus years’ experience in customer service – healthcare environment preferred • Detail oriented, self-motivated, a problem solver and a team player • Ability to navigate multiple computer screens and browsers quickly and accurately • Ability to excel in a very fast-pace team environment • Ability to continuously “exceed” company and customer expectation • Strong communication skills & professional demeanor • Minimum of High School diploma or equivalent (GED) • Adheres to Envision’s Code of Conduct and Compliance Policies • Attends annual Compliance training as set forth by the Company

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Company Matched 401k Plan • Employee Stock Ownership Plan • Paid Time Off • Paid Holidays • Employee Assistance Program • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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