Patient Care Coordinator

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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• Just posted.
• Jobs at this company usually fill in 21 days.

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Carenet Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

🏥 Healthcare

📡 Telecommunications

⚕️ Healthcare Insurance

Healthcare • Telecommunications • Healthcare Insurance

Carenet Health is a leader in the transformation of healthcare consumer engagement, specializing in closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company utilizes advanced technology and insights to provide tailored solutions to healthcare providers and payers, helping them meet consumer needs effectively. Their services encompass personalized health advocacy, care management, and consumer engagement, ultimately aiming to improve healthcare outcomes and patient experiences.

📋 Description

• Take inbound calls from patients, providers and members • Help manage calls for patients who may be sick or in emergent situations • Support members with insurance needs, questions or concerns • Explain how to use health insurance, including changing primary care physicians, locating urgent care clinics, and obtaining prescription authorizations • Provide 24/7 triage support and assign priority for a Registered Nurse to provide health advice • Answer inquiries on benefit claims, appeals, and authorizations • Deliver a caring, empathetic patient experience while working from home

🎯 Requirements

• High School Diploma or General Education Degree (GED) required - will be verified during background check • Healthcare experience required, i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar • Strong computer experience (data entry, screen navigation, keyboarding) • Experience with Microsoft Outlook (email) and Word • Excellent customer service skills • Excellent oral and written communication skills • Excellent demonstration of caring, empathy and compassion • Able to work mid-day and nights with alternating OFF • Able to provide 2 monitors 22 inch each with HDMI and Display ports • Completion of assessments may be required before an applicant can move forward; assessments must be completed independently

🏖️ Benefits

• Health, dental, and vision insurance • A 401(k) plan with company match • Paid time off (PTO) and holidays • Flexible spending accounts (FSAs) • Employee wellness programs • Career development opportunities • Remote, work from home position • 2 monitors 22 inch each with HDMI and Display ports

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