Senior Program Manager

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Epic Staffing Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Epic Staffing Group is a leading provider of diversified staffing services to the bio-pharmaceutical and healthcare industries. The company specializes in the outsourced placement of highly-skilled professionals across various disciplines, including Life Sciences, Nursing, Allied Health, Physical & Behavioral Therapy for children, and Interim Leadership roles. Epic Staffing Group offers a range of staffing solutions, including departmental and individual outsourcing, short-term backfill, and permanent placements. The company is recognized for its ability to connect top talent with organizations in healthcare and life sciences sectors, serving clients such as clinical research facilities, hospitals, schools, and government institutions across the United States. Epic Staffing Group has received multiple accolades for its high standards, growth, and employee satisfaction within the staffing industry.

📋 Description

• Own the overall enterprise technology program plan across internal teams and external implementation partners • Establish and improve program governance, working teams, steering committees, and executive steering committees • Own program-level risks, assumptions, issues, and dependencies • Manage vendor performance against contracted scope, statements of work, delivery commitments, and quality standards • Oversee program-level budgets, spend tracking, contract variances, and at-risk expenditures • Lead, coach, and develop Project Managers responsible for individual workstreams • Establish governance for implementation, release management, deployment processes, and delivery standards • Provide executive-level reporting on progress, risks, dependencies, budget status, and program health • Own program-level change management and recommend scope, schedule, and resource trade-offs • Foster partnerships with business leaders, technology teams, implementation partners, and vendors

🎯 Requirements

• Bachelor's degree in Business, Information Technology, Project Management, or a related field, or an equivalent combination of education and experience • Seven (7) or more years of program or project management experience • At least three (3) years leading complex, multi-vendor technology implementation programs • Experience leading enterprise technology implementation programs, preferably involving multiple implementation partners • Experience establishing and managing executive governance structures for large-scale technology initiatives • Strong experience managing vendor relationships, contracts, statements of work, and program budgets • Ability to lead cross-functional teams and influence stakeholders across all organizational levels • Experience communicating complex program information to executive leadership and providing decision-ready recommendations • Experience with enterprise platform implementations, including Salesforce or similar CRM technologies • Experience within healthcare, staffing, or another regulated industry • Experience supporting multi-brand or multi-entity organizations • Familiarity with Salesforce DevOps and CI/CD governance practices • PMP, PgMP, or comparable program management certification • Experience working with geographically dispersed teams, including offshore vendors • Knowledge of business functions, services, business strategy, policies and procedures, and the role's organizational impact • Ability to work with electronic hardware and software applications specific to the role • Ability to work independently and proactively identify and address business needs • Ability to analytically and logically evaluate information, propositions, and claims • Ability to define, assess, and improve operational processes and workflow • Understanding of factors influencing successful organizational change • Ability to plan and track projects to meet timelines, budgets, and objectives • Ability to engage effectively in dialogue

🏖️ Benefits

• 401K with Competitive Company Matching • FSA and HSA Plans • Financial Planning Assistance • Educational Assistance • Generous PTO Policy • Paid Parental Leave • Twelve Annual Paid Holidays • Active Employee Engagement Programs • Cellphone Stipend • Technology Stipend (for hybrid/remote positions) • Diversity, Equity, Inclusion, and Belonging Program • Professional Development • Charitable Matching • Medical, Dental, Vision, and Hearing Benefits • Navigate Health and Wellness Programs • Employee Assistance Program (EAP) • Life and Disability Insurance • Pet Insurance • Company incentive plan and/or commission plan eligibility may apply